Log in

View Full Version : Cannot re-install Windriver (Vista x64) screenshots inside.


CCNezin
13-02-2012, 15:25
Basically we uninstalled in an attempt to fix an issue and we now cannot re-install it. After inserting disk 1 and beginning the installation, we get the following errors:
http://imgur.com/a/yrHvI

Is there any way to fix this issue?

Alan Anderson
14-02-2012, 01:16
So what does the .log file it tells you to look at say?

CCNezin
14-02-2012, 14:34
So what does the .log file it tells you to look at say?



Sorry, forgot about that. It's basically just what the third panel had as far as I know.


<?xml version="1.0" encoding="windows-1252" standalone="no"?>
<!DOCTYPE log SYSTEM "logger.dtd">
<log>
<record>
<date>2012-02-14T19:30:30</date>
<millis>1329247830606</millis>
<sequence>0</sequence>
<logger>com.windriver.installer.services.logging</logger>
<level>SEVERE</level>
<class>com.windriver.installer.controller.internal.ishiel d.InstallShieldOutputHandler</class>
<method>notifyDone</method>
<thread>10</thread>
<message>InstallShieldOutputHandler:notifyDone procesExitValue is 4, error message is InstallShield process can't start due to corrupt install image.
</message>
</record>
<record>
<date>2012-02-14T19:30:31</date>
<millis>1329247831207</millis>
<sequence>1</sequence>
<logger>com.windriver.installer.services.logging</logger>
<level>SEVERE</level>
<class>com.windriver.installer.ui.internal.wizard.WRIStan dardInstallPage</class>
<method>done</method>
<thread>10</thread>
<message>An exception occurred during installation of an install set</message>
</record>
</log>