daniel_dsouza
21-05-2012, 01:21
Hello CD,
So last year someone tripped over our classmate's power adapter, damaging the power jack. As a result, our classmate will no longer charge, and is inoperable. We then sent a message to CTL asking for help. Here was their reply.
Hello,
The problem sounds as if there may be something wrong with the d/c jack on the unit itself. We would be able to service the unit for you, though this would be a non-warranty repair. You would be responsible for any labor, parts, and shipping costs incurred. Please let me know if you would like to get this unit repaired.
Is there anyone who has had to make such repairs in the past? If the price is too high (200+), we would rather buy a newer computer.
Thanks,
Daniel
So last year someone tripped over our classmate's power adapter, damaging the power jack. As a result, our classmate will no longer charge, and is inoperable. We then sent a message to CTL asking for help. Here was their reply.
Hello,
The problem sounds as if there may be something wrong with the d/c jack on the unit itself. We would be able to service the unit for you, though this would be a non-warranty repair. You would be responsible for any labor, parts, and shipping costs incurred. Please let me know if you would like to get this unit repaired.
Is there anyone who has had to make such repairs in the past? If the price is too high (200+), we would rather buy a newer computer.
Thanks,
Daniel