cRIO-II imaging error

[gyroscopeRaptor]

We recieved a new FRC-CRIO-II and are trying to image it but we get this error:

Error -2147220304 occurred at nisyscfg.lvlib:Restart.vi:1
Timeout while waiting for reboot. System is offline.

We are using the 2011 classmate with image v43 and 2012 system update. We are using the c++ language option.

[Mark McLeod]

That means there's a network problem confusing the Imaging Tool.
Are you using the latest edition Utilities (http://joule.ni.com/nidu/cds/view/p/id/2262)? An update was issued during the early season.

Disable (not just turn off) the Classmate wireless.
Ethernet to a switch, and from there to the cRIO. Make sure the Ethernet port isn't flaky.
Firewall off and all that.

Oddly enough, in a certain number of cases, ENABLing the wireless may actually help, too, so try it both ways.
You can always try Imaging from a different PC, too.

[Doug Norman]

The latest imaging tool has "Version 2012.1.20" in its title bar. That is the one you should be using. You can download it from here:
http://joule.ni.com/nidu/cds/view/p/id/2262