Classmate re-imaging problem

[programmerB]

Hello i am current having some problems reimaging my teams E11 classmate. I followed the steps on the First technical resources. But every time I insert the usb with the reimaging software the Boot menu doesn't recognize it. if someone could give me some advice that would be greatly appreciated.

[Joe Ross]

Are you sure you clicked the "Copy OS Files after Format" Option in RMPrepUSB? I'd recommend redoing the image on the flash drive.

[programmerB]

yes i did do that and i have reimaged multiple times