cRIO problem

[akash992391]

hii guys we are rookie team and i dont know wats wrong with our cRIO Imaging tool. when i scan it work everything fine but its taking so long so long to reboot idk that's good or not but i need help with that please.....thank you

[Gnome2013]

Have you updated the tool with the download from this page (http://www.usfirst.org/roboticsprograms/frc/2013-Technical-Resources)?

[akash992391]

yeah i did download