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View Full Version : Cannot setup M1013 Camera


ArzaanK
25-01-2014, 12:21
Hello everyone.

Earlier this week, we received our brand new M1013 camera. However, we cannot set it up. I followed the WPI setup guide for the camera, but I cannot get the green light in the "Setup Axis Camera tool" to illuminate.

My IP address is set to 192.168.0.5 and the subnet mask is 255.255.255.0

I have plugged in the power supply, and I have tried both an ethernet and a crossover cable, all to no avail.

Any help would be greatly appreciated.

Greg McKaskle
29-01-2014, 13:46
What happens if you point a browser to the camera URL?

I'm not sure why you'd need to, but you may try a hard reset of the camera and then try the tool. I believe this is accomplished by holding reset for ten or fifteen seconds while powering up.

Greg McKaskle

mgurgol
05-02-2014, 21:00
I have just taken the M1013 camera out of the box. I powered it up and the front status led ring (orange/green) does not light up. Could it be a bad camera?

Alan Anderson
05-02-2014, 23:07
Does the power indicator on the back light up green? If not, perhaps your power supply is faulty. Measure the voltage on its connector and verify that there is +5 on the center contact relative to 0 on the barrel.