How to Fix a RoboRIO Unrecoverable Error?

[Joseph DeRoest]

Here's the story: firstly, we were updating the RoboRIO firmware, but the RoboRIO got disconnected without human interaction and in progress of updating. :ahh: Now, the RoboRIO will not work and the status LED is constantly flashing, indicating that there is an unrecoverable error.

Is there, by any chance, a way to fix that, or are in need of a new RoboRIO?

[MHSrobotics2853]

Contact NI -- open a service request.

https://www.ni.com/contact-us/

[jnicho15]

It's called unrecoverable for a reason...

[crake]

Unrecoverable is actually somewhat recoverable. First thing to try is to go into safe mode (press and hold reset button until status light is solid lit and then let go) and try again. If that doesn't work then call NI and we will help get you up and running.

[cgmv123]

call NI

Since people have been having trouble finding the specific FRC support number: 866-511-6285 between 1:00 - 7:00 PM CST on weekdays.

[crake]

ni.com/frc has support forums, documentation, and information for contacting our application engineers