Can't connect to roboRIO web dashboard

[rushtone]

I'm trying to update the firmware on a fresh new roboRIO, but cannot get a web browser to connect to it.

I'm connected via USB from a Win 10 laptop, and using Internet Explorer it fails to connect to http://172.22.11.2

The laptop has the FRC update suite installed, the NI USBLAN is there, I have an IP address from it (172.22.11.1) and can ping 172.22.11.2. There are no other active network connections on either the laptop or the roboRIO.

David

[mshafer1]

do you have NPAPI installed (specifically Silverlight??) you can check by - Type silverlight in your Start search box. If you see Microsoft Silverlight at the top, you had it installed.
OR, Start button > All Programs > scroll down to find Microsoft Silverlight. You find it, you got it.

- from http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/how-do-i-know-if-i-have-silverlight-installed/bfa9575b-fae0-49a1-8846-0a1b0728f492?auth=1#ThreadAnswers

It may be in the roborio itself, but this could explain the issue with the web interface.

[rushtone]

Yes, Microsoft Silverlight does show up in my start menu.

Plus the message is "Hmm, we can't reach this page" rather than something like "you need the Silverlight plugin".

David

[rushtone]

Bah!

When I hit http://172.22.11.2/ from Chrome, I get "Please install the Silverlight plugin".

When I follow the link there to install Silverlight, the installer tells me that it's already installed.

I can't win.

[EmileH]

Chrome no longer supports NPAPI plugins. Try Firefox.

[rushtone]

Okay, Firefox seems to be happy to use the installed Silverlight plugin, so I've got the web dashboard. Now if I can only find the firmware file....

Found it, and it's transferring the update image.

Thanks for everyone's help.

[EmileH]

Okay, Firefox seems to be happy to use the installed Silverlight plugin, so I've got the web dashboard. Now if I can only find the firmware file....

From the WPI screensteps site on upgrading firmware,
(http://wpilib.screenstepslive.com/s/4485/m/13503/l/273817-updating-your-roborio-firmware)
Browse to Program Files\National Instruments\Shared\Firmware\cRIO\76F2\ Program Files(x86) on 64 bit and select the latest firmware, then click Open (this image shows version 2.0.0f1).

[rushtone]

Yeah, both "Program Files" and "Program Files (x86)" had National Semiconductor\Shared directories, but on this 64-bit laptop I found the firmware only under the x86 (32 bit) path.

Thanks.

David