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Scott Ritchie
18-02-2005, 22:04
I've been trying to upload our animation to Autodesk Streamline, but it always times out. The file is 118MB, well under the 250MB limit.

Any suggestions?

Ryan Dognaux
18-02-2005, 22:05
I've been trying to upload our animation to Autodesk Streamline, but it always times out. The file is 118MB, well under the 250MB limit.

Any suggestions?

Oops, posted under Scott's name. :]

Felipe Reis
18-02-2005, 22:11
I've been trying to upload our animation to Autodesk Streamline, but it always times out. The file is 118MB, well under the 250MB limit.

Any suggestions? what about start sending it now?! hauhauua or maybe you could try decrease the number of keyframes of your video or adjust better the codec.....

syntaxers
19-02-2005, 22:42
There might be a connection timeout / browser timeout in whatever browser you're using. I uploaded my animation (94 MB) using firefox with no hassles. Or somewhere along the line from your computer to the streamline, there might be some weird router thing that's limiting connection times.

Ryan Dognaux
20-02-2005, 01:03
There might be a connection timeout / browser timeout in whatever browser you're using. I uploaded my animation (94 MB) using firefox with no hassles. Or somewhere along the line from your computer to the streamline, there might be some weird router thing that's limiting connection times.

After a few more tries we finally got it to upload and tested it on a few different computers.

I'm feeling good now, because the file became messed up when we uploaded it last year we essentially didn't get to compete too much.

If anyone else is having trouble, just be persistant, there are going to be a lot of people trying to upload in the next few days.

UsmanB
22-02-2005, 08:21
how much quality should i set it to if im compressing with cinepak to keep the video under 250 meg?

DinkyDogg
22-02-2005, 11:05
Twice it got to about 40% before stopping, saying "An error occured while uploading. Please try again." We're trying for the third time at the moment, but we missed the deadline. Will FIRST take mercy on us for being a few minutes behind the deadline?

I sure hope so. The problem occurs both with the streamline application and when using IE as the interface.

DinkyDogg
22-02-2005, 11:09
When using the streamline client, it says "Unable to transfer document. The size of your site has exceeded its limitl. Upgrade your subscription by contacting us: autodesk.com/streamline... etc"

What's with that? I hope all our efforts on our animation didn't go to waste.

Koko Ed
22-02-2005, 11:10
Twice it got to about 40% before stopping, saying "An error occured while uploading. Please try again." We're trying for the third time at the moment, but we missed the deadline. Will FIRST take mercy on us for being a few minutes behind the deadline?

I sure hope so. The problem occurs both with the streamline application and when using IE as the interface.
I'm dying here because rendering the last scene in my animation took an unexpected 4 hours :mad: :mad: :mad: :mad: :mad: !!!!! And it didn't even render it right! ARGHHH!
Now I'm missing the deadline trying to rush the animation to a finished product.

stevek
22-02-2005, 11:26
First I couldn't connect for several hours, then I got an ACOUNT EXCEEDS LIMIT ERROR

Koko Ed
22-02-2005, 12:03
ANd now I'm being told that its going to take an hour to upload my animation after I had to render it over twice because it was too big.
whatever.

stevek
22-02-2005, 12:10
Try uploading again, I got the same errors after several hours of trying to connect (ontime) and then when I got to the site- Wham- No drive Space!

Well, its uploading now so Try again.

You to Koko

stevek
22-02-2005, 12:13
Try again if you need to, looks like they fixed it.

Koko Ed
22-02-2005, 12:16
Try again if you need to, looks like they fixed it.
I'm so late I'm putting the animation in whether or not it gets judged!
We worked too hard on this to just walk away!

pmax
22-02-2005, 12:43
Teams,
We have cleared up a disk space issue, and uploading should
run smoothly now.

If you have any issues, please contact Autodesk support.

Regards,
Peter Maxfield
Autodesk
FIRST Pacific NW Volunteer Coordinator

stevek
22-02-2005, 13:25
Thank You PMAX

SK

DinkyDogg
22-02-2005, 13:51
Thank You PMAX

SK

If we missed the deadline, how long do we have?

Kevin Thorp
22-02-2005, 14:44
I've tried 6 times today. Always a very long wait, then nothing. At least we were able to upload our storyboard!

DinkyDogg
22-02-2005, 16:15
We finally got ours uploaded ,but it was after the deadline. I hope they accept it. Is the deadline being extended?

Kevin Thorp
23-02-2005, 09:42
We've tried on 3 different computers at work and home about 12 or 13 times so far - no luck!

Is there anyone with an FTP site that I can send this to, who can upload it for us?

Yesterday we tried uploading a 133 meg file and some small storyboard files.
The small files uploaded fine. The big file seemed to be uploading (according to the little bar graph on the bottom of I.E.) but after 10 minutes we recieve message:


The page cannot be displayed. The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.

Today we tried uploading a version in a smaller file size - 77 Meg. Same problem as above.

The students that I mentor worked very hard on this project (as I'm sure you all did). It would be a shame if a technical glitch prevented their entry from making it to the judging process.

I guess all I can do is keep trying...

cbolin
23-02-2005, 11:02
Hi Kevin,
I uploaded your file finally using the Streamline ProjectPoint 6.1.1240.3 software. The program compressed your file from 76MB to 48MB for the upload. However, it took several attempts for this to work. Streamline I noticed, if the transfer rate was 0 kB/sec for about 30 seconds are longer it would interrupt the connection and the transfer. It would allow you to try again.

About the fourth time it worked. Whew!!

The web upload that we tried didn't reveal this info to us...just the standard default I.E. page error message.

Try downloading this file to see if it works for you.
342 Animation (https://projectpoint.buzzsaw.com/_bz_web/Download.aspx?SiteId=255124&ResourceId=18419)

Regards,
Chuck

Kevin Thorp
24-02-2005, 07:53
Teams,
We have cleared up a disk space issue, and uploading should
run smoothly now.

If you have any issues, please contact Autodesk support.

Regards,
Peter Maxfield
Autodesk
FIRST Pacific NW Volunteer Coordinator

Do you know if Autodesk will extend the deadline, because of the problems many teams had uploading their entries to Streamline?

kcy88
24-02-2005, 21:12
we handed in our animation on streamline a day early, the Monday before it was due, and I made sure that the animation worked within Streamline. However, when i checked back on Tuesday, our animation file size was 0kb... So i uploaded the animation again even though it was after 8a.m.

I hope we won't get penalized for that...

pmax
25-02-2005, 14:06
Teams,

Please check your uploads to be sure they are not 0 bytes,
and if so, try the upload with the Streamline client, instead
of via the web.

We know you have worked hard on these animations, so please
upload regardless of the deadline so they can be viewed by all.

We will take the upload headaches into consideration with regards
to the awards deadline.

Regards,
Pete

Autodesk, Inc.
Pacific NW Volunteer Coordinator

DinkyDogg
28-02-2005, 00:46
Please, given the problems uploading, I think we'd all prefer that more of the entries be included in the judging, rather than less. Given that we were given notice at about 9:45 that the problem had been cleared up, and given that some of us have to upload large files across very slow connections, my team at least would greatly appreciate it if all the entries that were at least within a few hours of the deadline be included. Please take this into consideration.

Thanks,
Team 114