Requesting Parts from Igus

[neoshaakti]

Has anyone requested parts from Igus? How long did it take them to get in touch with you? I haven't heard back from them yet, and Im starting to think we might as well order the parts we need from Igus.
Thanks

[ducttapedude]

I couldn't give you any dates but It wasn't more than 2 weeks for us.

[lynca]

2587 AfroBots (http://afrobots.org) requested parts, but no word on when they will arrive. Does Igus contact you after you place an order ?

[libertyrobotics]

LOL. Believe it or not, I put in a request for a quote online and they sent me 8 of the pieces as a sample I was asking about within a week. As for a real order, I imagine its probably about the same time.

[Jay H 237]

IGUS is in Rhode Island so the closer you are to RI the sooner you'll get them too unless you pay for next day delivery like UPS red. I don't know of them having warehouses in other areas.

If you call them on the phone or email them ask them how long before shipment.