Mark McLeod
23-02-2009, 16:49
Greetings Teams:
When Neil Armstrong placed his left foot on the surface of the moon July 21, 1969, he took "one small step for man and one giant leap for mankind." This Thursday, February 26, history will be made again when the 18th FIRST Robotics Competition gets underway with the 2009 "LUNACYTM " competition! We are so glad you are with us to compete and celebrate during this momentous season!
We know there will be questions that come up once the regionals start. The following will help you know how to reach us during the events and make sure your questions don't get "stuck in orbit!"
Rules or Scoring Questions - Drivers and RoboCoaches must contact the Head Referee with these after a field reset has been signaled. And, once the Head Referee has made a decision, the decision is FINAL! FIRST will not overturn any Head Referee decisions. Full details on this can be found in Sections 7 and 9 (7.3.7 and 9.5.2) of the FRC Competition Manual, "The Game" and "The Tournament" respectively. We urge you all to read this so there is no confusion over this point.
Other Questions (besides Rules or Scoring):Contact Pit Administration at the event. You may also contact Team Support* at FIRST Headquarters
General Event and Season Feedback: FIRST will arrange to collect season feedback after the events via local Team Forums or through an alternate method. We will notify you well in advance so you can make your plans - stay tuned!
Team Stories: We know there will also be remarkable stories that unfold at each regional. If you have a story to share with the FIRST community, please send it to marketing@usfirst.org (firststories@usfirst.org). We will collect and share your stories throughout the year.
Unresolved Issues:If you still have a question or concern that did not get resolved at your event, you may contact Team Support as indicated below. Please remember FRC staff will be traveling in support of the events, and if your question requires their input, you may not get an immediate reply. We will do our best to get you an answer as soon as possible!*During the Event Season, Team Support will be available during regular business hours (8:30 am-5:00 pm EST) Monday-Wednesday, with extended hours to 8:00 pm EST Thursday and Friday, and Saturday from 12:00 pm-5:00 pm EST. Team Support can be reached at frcteams@usfirst.org (frcteams@usfirst.org) or by calling 603-666-3906, ext. 0.
Finally, we ask you to remember that the events are heavily supported by volunteers, not just FIRST staff. They will be giving their time and effort toward making your event experience a success, and without them FIRST events could not happen. We thank you all in advance for your gracious behavior toward the volunteers. Please give each volunteer a warm "Hello!" and "Thank You!" - it will be appreciated by all!
We look forward to providing you with a quality experience and seeing you at the events!
Good luck to all. Let the Lunacy Begin!
Go Teams!
When Neil Armstrong placed his left foot on the surface of the moon July 21, 1969, he took "one small step for man and one giant leap for mankind." This Thursday, February 26, history will be made again when the 18th FIRST Robotics Competition gets underway with the 2009 "LUNACYTM " competition! We are so glad you are with us to compete and celebrate during this momentous season!
We know there will be questions that come up once the regionals start. The following will help you know how to reach us during the events and make sure your questions don't get "stuck in orbit!"
Rules or Scoring Questions - Drivers and RoboCoaches must contact the Head Referee with these after a field reset has been signaled. And, once the Head Referee has made a decision, the decision is FINAL! FIRST will not overturn any Head Referee decisions. Full details on this can be found in Sections 7 and 9 (7.3.7 and 9.5.2) of the FRC Competition Manual, "The Game" and "The Tournament" respectively. We urge you all to read this so there is no confusion over this point.
Other Questions (besides Rules or Scoring):Contact Pit Administration at the event. You may also contact Team Support* at FIRST Headquarters
General Event and Season Feedback: FIRST will arrange to collect season feedback after the events via local Team Forums or through an alternate method. We will notify you well in advance so you can make your plans - stay tuned!
Team Stories: We know there will also be remarkable stories that unfold at each regional. If you have a story to share with the FIRST community, please send it to marketing@usfirst.org (firststories@usfirst.org). We will collect and share your stories throughout the year.
Unresolved Issues:If you still have a question or concern that did not get resolved at your event, you may contact Team Support as indicated below. Please remember FRC staff will be traveling in support of the events, and if your question requires their input, you may not get an immediate reply. We will do our best to get you an answer as soon as possible!*During the Event Season, Team Support will be available during regular business hours (8:30 am-5:00 pm EST) Monday-Wednesday, with extended hours to 8:00 pm EST Thursday and Friday, and Saturday from 12:00 pm-5:00 pm EST. Team Support can be reached at frcteams@usfirst.org (frcteams@usfirst.org) or by calling 603-666-3906, ext. 0.
Finally, we ask you to remember that the events are heavily supported by volunteers, not just FIRST staff. They will be giving their time and effort toward making your event experience a success, and without them FIRST events could not happen. We thank you all in advance for your gracious behavior toward the volunteers. Please give each volunteer a warm "Hello!" and "Thank You!" - it will be appreciated by all!
We look forward to providing you with a quality experience and seeing you at the events!
Good luck to all. Let the Lunacy Begin!
Go Teams!