Anyone else's serial number not working?

[GregW11]

I just tried activating LabVIEW to start programming, but when I go to enter the serial number provided in the sleeve, the activation program continuously says the number is not valid. I understand I might have to ask at NI about fixing this, but I was wondering if anyone else was having this issue.

[Dustin Shadbolt]

Haven't tried it yet.... I hope it's something not widespread.

[brianafischer]

This item is addressed in the Mandatory Update:

Do not use the serial number that comes in the software kit for activation. You MUST use the following Serial Number to activate LabVIEW:

L13R00000


There are two updates that are necessary

1. FIRST Robotics Software 2010 - Windows - LabVIEW & NI Utilities (http://joule.ni.com/nidu/cds/view/p/id/1534/lang/en)
2. FIRST Robotics Software 2010 - Windows - Driver Station (http://joule.ni.com/nidu/cds/view/p/id/1535/lang/en)

Just an FYI, the zip file password is "Breakaway4FRC!"

[DavidGitz]

When I try to extract the zip files it gives me an error that the file is empty, and never gives an option to put in a password. Is there a certain extractor that is suggested for doing this?

[brianafischer]

When I try to extract the zip files it gives me an error that the file is empty, and never gives an option to put in a password. Is there a certain extractor that is suggested for doing this?
I reccomend 7-Zip. It is open source and can handle more formats than winzip:

http://www.7-zip.org/

[DavidGitz]

Thanks for the tip. I tried using the 7-Zip program and put in the password as was said above, but I get the error "Can not open file as an archive". Can somebody check to make sure the file listed at the site is still good?

I should note, I have the same problem with the National Instruments LabView update.

[jescholler]

I'm not sure what's wrong with the driver laptop, but the extraction worked on my home PC with the Windows extractor.

[brianafischer]

Thanks for the tip. I tried using the 7-Zip program and put in the password as was said above, but I get the error "Can not open file as an archive". Can somebody check to make sure the file listed at the site is still good?

I should note, I have the same problem with the National Instruments LabView update.

Just re-downloaded the file and no problems here. I would do the following:

1. Re-download the file. It should be a fairly large file (188MB), verify the file size after the download is complete.
2. Make sure you extract to a directory you have permissions to access

[Paradise1165]

I'm not sure what's wrong with the driver laptop, but the extraction worked on my home PC with the Windows extractor.

use the password from the decription code:

Breakaway4FRC!

[DavidGitz]

I am downloading the legitimate LabView update now but the Driver Station update is still having the same problem. I just tried downloading the Driver Station update with Firefox (I was using Chrome) and it's working fine now. When I downloaded it before the DS update was about 30 MB, as was the LV update, now it is up to 116 MB. Good times.