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aechmtwash11
09-01-2011, 14:51
Anyone having trouble ordering FIRST Choice items? Everyone I choose is saying they are out of stock.

sanddrag
09-01-2011, 15:05
Doesn't open until tomorrow.

Bochek
09-01-2011, 15:05
FIRST Choice does not open until tomorrow.

aechmtwash11
09-01-2011, 15:34
thanks! our mentors were kind-of frantic wanting to make sure we didn't loose the opportunity to get what we want

big1boom
09-01-2011, 15:41
I still wonder what time it opens tomorrow.

Duke461
09-01-2011, 15:44
I still wonder what time it opens tomorrow.

I believe it opens immediately

de_
09-01-2011, 15:49
I've been looking for what time. I guess either 12 mid-night else
AndyMarks office openning hour 8AM ? Anyone know for sure ?

skimoose
10-01-2011, 00:35
I just completed my FIRST Choice order and received my confirming email. FIRST Choice went live at midnight. :cool:

JB987
10-01-2011, 00:51
I just completed my FIRST Choice order and received my confirming email. FIRST Choice went live at midnight. :cool:

Nowhere in any notices did it define what time exactly FIRST Choice was to open but to be safe I signed in at 12:01 eastern (9:01 here in Vegas)...had all of our first choices in shopping cart and then computer froze. Restarted within 3 minutes and all top choices (especially the FTC kit of course) were no longer available...Not happy!!!:( Stuff left not worth the shipping costs...

skimoose
10-01-2011, 01:00
I had the same problem the first time I tried. The items went into the cart, but when I attempted to checkout the site balked, then the items showed out of stock.

You need to be logged in, AND you must have already completed your account information. You need to go to manage my account and fill in your billing address, shipping address, and credit card information. It also helps to change your password to something you use instead of the one given by FIRST just to get into the site.

Then it might help to log out and log back in. When I did, I was able to place the items in my cart, and proceed correctly to check, where I then was able to select the billing address, shipping address, and payment method I previously saved.

Try that.

JB987
10-01-2011, 01:01
Wonder how many teams who want to have an end game but missed out on free FTC kit are going to invest over $500 to have an end game?

Ted Weisse
10-01-2011, 01:12
Just placed our order including the FTC kit with no site problems. Logged in then filled cart, then it required me to log in again to fill in shipping, billing info and payment info then checked me out with no problems. I would say just try again. Remember you can only place the First Choice order once. Good luck.

JB987
10-01-2011, 01:21
I had the same problem the first time I tried. The items went into the cart, but when I attempted to checkout the site balked, then the items showed out of stock.

You need to be logged in, AND you must have already completed your account information. You need to go to manage my account and fill in your billing address, shipping address, and credit card information. It also helps to change your password to something you use instead of the one given by FIRST just to get into the site.

Then it might help to log out and log back in. When I did, I was able to place the items in my cart, and proceed correctly to check, where I then was able to select the billing address, shipping address, and payment method I previously saved.

Try that.

I did all of this within minutes after first attempt...but within those few moments all of the really desirable stuff (FTC kit, solenoids, etc...) were no longer in stock... thanks for advice though it is all became a mute point minutes after midnight.

skimoose
10-01-2011, 01:23
Check my private message. The items are still available. The site is acting up. It take a few tries and you may have to log in more than once.

Andy Baker
10-01-2011, 01:24
Wonder how many teams who want to have an end game but missed out on free FTC kit are going to invest over $500 to have an end game?

We had some bugs initially with some shipping options, but those are worked out. We have received about 90 orders within the hour since the FIRST Choice site opened up.

There are MANY FTC kits available to order. All of the remaining quantities are available for folks to see as they order. When you click on an item, it says "Quantity As of 12:01AM EST 1/10/2011: 582". This is the correct quantity, but the incorrect time is still there.

Joe, I think that your shopping cart may have been altered by the site when we were making that one shipping bug change. I believe that all is good now. Let me know if you need anything fixed.

Sincerely,
Andy

Ted Weisse
10-01-2011, 01:25
...but within those few moments all of the really desirable stuff (FTC kit, solenoids, etc...) were no longer in stock... thanks for advice though it is all became a mute point minutes after midnight.

Could have been just everyone doing it right at 12 EST, I did it at 1 EST and the kit was still available. I have an email confirming the order.

JB987
10-01-2011, 01:36
Ok...now I'm happy:) I tried again, an hour and a half after opening and did get our team's first choices (no pun intended)...I did nothing different than earlier when I was retrying the first time and was getting notice of FTC kits, etc. being unavailable but now the items are still available. Lesson learned...patience is a virtue! Thanks to those of you who offered kind advice. :o

rutzman
10-01-2011, 01:38
I got in and out without a hitch. Thanks to all those who helped put this service together for us.

JB987
10-01-2011, 01:40
We had some bugs initially with some shipping options, but those are worked out. We have received about 90 orders within the hour since the FIRST Choice site opened up.

There are MANY FTC kits available to order. All of the remaining quantities are available for folks to see as they order. When you click on an item, it says "Quantity As of 12:01AM EST 1/10/2011: 582". This is the correct quantity, but the incorrect time is still there.

Joe, I think that your shopping cart may have been altered by the site when we were making that one shipping bug change. I believe that all is good now. Let me know if you need anything fixed.

Sincerely,
Andy

Thanks for the update and for all your efforts, Andy. As previous post indicates now, all is good. Now, isn't it late in Indiana and shouldn't us old farts be in bed by now?

Andy Baker
10-01-2011, 01:50
Thanks for the update and for all your efforts, Andy. As previous post indicates now, all is good. Now, isn't it late in Indiana and shouldn't us old farts be in bed by now?

Kokomo, like your little town of Las Vegas, is the city that never sleeps - at least, not this time of year.

I am hittin' the hay. Brant Bowen and Jerry Budd are still up messing with a few things. Hopefully, they will sign off soon.

Good night,
Andy

Brant Bowen
10-01-2011, 03:10
Kokomo, like your little town of Las Vegas, is the city that never sleeps - at least, not this time of year.

I am hittin' the hay. Brant Bowen and Jerry Budd are still up messing with a few things. Hopefully, they will sign off soon.

Good night,
Andy

Everybody seems to be getting this FTC Mini Kit...... weird :yikes:

FIRST Choice is up and running smooth now. I think I'm going to sign off for the night. Up soon to start packing and shipping your orders!

Goodnight!

Jimmy Nichols
10-01-2011, 07:13
How many batteries were there? Those must have went fast! I logged in at 6:30ish and placed our order, no problems. Except the batteries were out of stock.

ThaineP
10-01-2011, 08:13
I haven't been able to find FIRST Choice. Can someone post a link?

Thaine

aechmtwash11
10-01-2011, 08:29
you have to have your team's AndyMark account to see the order screen. If your main contacts email address isnt already associated with an AndyMark account, use the team's Q&A pass as your andy mark pass along with the main contact's email address. Otherwise use the info associated with the AndyMark Account

Andy Baker
10-01-2011, 10:24
How many batteries were there? Those must have went fast! I logged in at 6:30ish and placed our order, no problems. Except the batteries were out of stock.

Yes, we are out of batteries. FIRST sent us around 50 pairs of these batteries. They are all gone now.

I haven't been able to find FIRST Choice. Can someone post a link?
Thaine

Here is a link to our login suggestions for FIRST Choice (https://www.andymark.com/SearchResults.asp?Cat=245).

Sincerely,
Andy Baker

Sunshine
10-01-2011, 10:32
I got in and out without a hitch at 7 am on Monday. Thanks to all at AndyMark. The FTC mini kit was still available.

Jimmy Nichols
10-01-2011, 10:49
Yes, we are out of batteries. FIRST sent us around 50 pairs of these batteries. They are all gone now.



Here is a link to our login suggestions for FIRST Choice (https://www.andymark.com/SearchResults.asp?Cat=245).

Sincerely,
Andy Baker


Wow! Only 50! Guess we are forced to purchase them.

Thanks!

Alan Anderson
10-01-2011, 12:17
Wonder how many teams who want to have an end game but missed out on free FTC kit are going to invest over $500 to have an end game?

A good minibot doesn't have to cost anywhere near $500. The controller is a significant part of that kit's price. A great minibot just has to be fast and reliable, with no need to be smart.

Yes, we are out of batteries. FIRST sent us around 50 pairs of these batteries. They are all gone now.

Wow! Only 50! Guess we are forced to purchase them.

Those batteries were listed as never used, but not new. I wouldn't have wanted to need to rely on them during a competition match.

Taylor
10-01-2011, 13:10
The aluminum extrusions are gone too (as of 1:10p EST). If your team hasn't visited FIRST Choice yet, do it now while supplies still last.
Good luck!

JimWright949
11-01-2011, 16:54
Hello all,

I've just got to the shipping choice on the site and the lowest cost for shipping to Washington State is $62 and it goes up to $146. Er, um, er, it that a bug?

I remeber ordering from Andy Mark last year but I don't remember the express saver option being $62.

Are other people seeing these prices for shipping?

-Jim

Madison
11-01-2011, 17:33
Hello all,

I've just got to the shipping choice on the site and the lowest cost for shipping to Washington State is $62 and it goes up to $146. Er, um, er, it that a bug?

I remeber ordering from Andy Mark last year but I don't remember the express saver option being $62.

Are other people seeing these prices for shipping?

-Jim

Jim,

I can't recall which option I took, but it was whatever was cheapest. I paid a bit more than $20.