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-   -   2013 FRC Labview Registration issue (http://www.chiefdelphi.com/forums/showthread.php?t=110471)

Woolly 05-01-2013 16:29

2013 FRC Labview Registration issue
 
Every time I try to register my team's copy of labview, I get an error about the product code not matching my product. I'm getting emails giving me activation codes, and I get the same error when using those to activate labview.
I've quadruple checked, and the serial number is the same one as on the envelope LabView came in.

inkspell4 05-01-2013 16:34

Re: 2013 FRC Labview Registration issue
 
Quote:

Originally Posted by Woolly (Post 1208087)
Every time I try to register my team's copy of labview, I get an error about the product code not matching my product. I'm getting emails giving me activation codes, and I get the same error when using those to activate labview.
I've quadruple checked, and the serial number is the same one as on the envelope LabView came in.


Im having the same issue

AquaMorph 05-01-2013 16:49

Re: 2013 FRC Labview Registration issue
 
Same here. I have not found a solution yet probably just call NI on Monday.

inkspell4 05-01-2013 16:50

Quote:

Originally Posted by AquaMorph (Post 1208105)
Same here. I have not found a solution yet probably just call NI on Monday.

Please post any info you learn from them

Greg McKaskle 05-01-2013 16:54

Re: 2013 FRC Labview Registration issue
 
I don't have an envelope with me, so I can't be sure where it is located, but the registration key should start with S14X. Ignore the number on the envelope and look for a nine character code that starts with S14X.

Greg McKaskle

Woolly 05-01-2013 16:57

Re: 2013 FRC Labview Registration issue
 
Quote:

Originally Posted by Greg McKaskle (Post 1208109)
I don't have an envelope with me, so I can't be sure where it is located, but the registration key should start with S14X. Ignore the number on the envelope and look for a nine character code that starts with S14X.

Greg McKaskle

S14X sounds familiar from last year, but our S/N this year starts with M77X

inkspell4 05-01-2013 16:59

Quote:

Originally Posted by Greg McKaskle (Post 1208109)
I don't have an envelope with me, so I can't be sure where it is located, but the registration key should start with S14X. Ignore the number on the envelope and look for a nine character code that starts with S14X.

Greg McKaskle

There is no code with S14X in it

Timekeeper00 05-01-2013 17:00

Re: 2013 FRC Labview Registration issue
 
The serial key is in little itty bitty print on the white and yellow card that came in the envelope, not the big blue card.


-Ti00

Geenie 05-01-2013 17:06

Re: 2013 FRC Labview Registration issue
 
The Serial Number is S14X86763.

inkspell4 05-01-2013 17:09

Thanks for the help

dsherw00d 05-01-2013 17:09

Re: 2013 FRC Labview Registration issue
 
In the 2013 Getting Started with Control System guide, it's S14X... On page 64. I don't know if it works as I don't have the DVD.

Woolly 05-01-2013 18:28

Re: 2013 FRC Labview Registration issue
 
Quote:

Originally Posted by Timekeeper00 (Post 1208117)
The serial key is in little itty bitty print on the white and yellow card that came in the envelope, not the big blue card.


-Ti00

Thank you, we found the card, and it works! I just sent a base project to our SVN Repo.

DominickC 05-01-2013 18:45

Re: 2013 FRC Labview Registration issue
 
Our serial begins with M77X as well. Our folder contained no little card with any other registration information...Someone goofed up a bit!

bhsrobotics1671 05-01-2013 19:30

Re: 2013 FRC Labview Registration issue
 
Try using the serial : S14X86763 . The M77X... doens't seem to work, but the S14X... does.

mprasolov 06-01-2013 19:38

Re: 2013 FRC Labview Registration issue
 
Why is NI so confusing!?

Thank you for the correct S/N, saved me from an hour or two of headaches!


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