Chief Delphi - CIM Motors reusable?

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Re: CIM Motors reusable?

The some of the bag motors had a manufacturing issue with the brush assembly. It was documented with the fix on team update 2013-04-09.

Re: CIM Motors reusable?

Quote:

Originally Posted by jeremy callahan (Post 1310766)

we also had some issues with the bag motor. they ran great at the beginning but at the end of the day you would have to resort to "kick starting" the wheel to get it up to speed. If we could figure out how to stop having to "kick start" it we would like to use them. But we just don't want to have to rely on that in the middle of competition. That's our opinion on them.

Hi jeremy callahan,
There was a documented manufacturing defect which affected some BAG motors. We at VEX/IFI worked very closely with FRC teams, our motor manufacturer, and FIRST to identify the problem and provide a retrofit to teams.

http://content.vexrobotics.com/vexpr...s_20130411.pdf

In addition, we've ensured that this problem will not happen moving forward. 100% of BAG motors in our warehouse have been retrofitted, and ALL of them were dyno tested in-house to ensure performance within 10% of our published spec. (It turns out, all of them were within 5%.)

If any team experiences a problem with a BAG motor, I hope they will immediately contact our customer support team by emailing prosupport@vex.com or calling 903.453.0802 We pride ourselves on our customer support, and want to "make things right" if you have an issue.

-John

Re: CIM Motors reusable?

Quote:

Originally Posted by yash101 (Post 1310620)

Our shooter BAGs kept failing. We took a couple apart and the bearings were shattered, and looked partially burnt!

yash101,
I'm sorry to hear your team had BAG motors fail. Did you contact our customer support group?

If any team experiences a problem with a BAG motor, I hope they will immediately contact our customer support team by emailing prosupport@vex.com or calling 903.453.0802 We pride ourselves on our customer support, and want to "make things right" if you have an issue.

Based on some of the other comments in this thread, it sounds like it might have had something to do with your application, but of course we'd be happy to talk it through with you and your team.

If you suspect there is some problem with the BAG motor in general, we want to help resolve it, or identify what is really going on.

Take Care,
John

Re: CIM Motors reusable?

Thanks. I'll talk to my team about it. Right now, it isn't too big of a deal anymore. All our other vex products perform the way they should!