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-   -   Slack? (http://www.chiefdelphi.com/forums/showthread.php?t=139930)

James_Slattery 01-12-2015 21:51

Slack?
 
Not sure if any of you have used it, but what do you all think about the communication software slack? Does it work well with a robotics team? Let me know what you think!

https://slack.com/

Abhishek R 01-12-2015 22:02

Re: Slack?
 
Didn't use it when I was on the FRC team, but we use it as our primary mode of communication for one of the engineering organizations I'm a part of in college. I think it has a lot of functionality and the fact that you can make a channel for every subsystem is great. In a way, it's like a chat/instant messaging based forum. I would definitely recommend it.

Kenny Cheung 01-12-2015 22:06

Re: Slack?
 
Team 8 has used Slack since last Build Season and it has worked pretty well for us. We have channels for each subteam (#build, #programming, etc...) and create additional ones for specific tasks that need to be completed (#competitionlogistics, #sciencefairvisit, etc...). Its a great way for quick communication when compared to email. The only challenge is that for it to be effective you have to get enough team members to check Slack regularly.

EmileH 01-12-2015 22:10

Re: Slack?
 
We use it, and experience the same problem - it's primarily just the leads who use it, but we can get the students using it by reminding them that that's where the information exists.

Alex Webber 01-12-2015 22:11

Re: Slack?
 
James,

While I cannot speak from the standpoint of having an entire team using Slack, I created a group for our programming team, composed of 18 students and mentors. We have been using it for over a year, and have been very impresed.

Slack's free plan is amazing for the price. We can have unlimited members, channels, and the file and photo sharing works nice. I recommend if this is the course that you choose to consider, to make a google drive account, most teams have one already. You can copy the share link of the file, and it will share it with everyone in the channel to make sharing files easier.

Slack has some of the best customer service that I have encountered with, our team is using it to replace Skype and Google Hangouts. Slack has plans to add voice integration sometime in 2016. Administrators can set-up bots, allowing a bot to remind the channel or everyone when there is a meeting, or important event! There are so many integrations to make slack even better.

If you choose slack, you will need to consider the difference between Private Groups and Channels. Channels can have lots of spam, and everyone can see those messages. Private Groups are only visible by those in it.

One of my goals for 2017 is to hopefully push towards Slack when I have more leverage. It is an amazing tool, and replaces Skype, GroupME, Kik, and Texting. We still have a teamspeak server for voice.

EDIT: After reading, one of our programmers made a bot to log how much time people get on Slack. But yes, getting people to get on slack is a challenge, just like checking your email.

Let me know if you have any more questions!

EmileH 01-12-2015 22:13

Re: Slack?
 
I would add - our team uses slack in conjunction with Google Hangouts at the moment. Simply paste the link to the hangout into the slack channel, and have your members join up.

Artix of Astora 01-12-2015 22:13

Re: Slack?
 
I'm also on Team 8, couldn't resist speaking up as well :)

Slack has been very useful to us, we make consistent use of it, some subteams more than others, but overall it's proven to be a fairly effective communication tool. We use it for group discussion, calendar updates (there's a Google Calendar integration for Slack, any updates or new events we add to our team calendar get posted to one of our teamwide channels), brainstorming, and general coordination. It really helps make sure everyone is on the same page with what we're working on. If you have any specific questions I'd be happy to answer them, but my general response is: yes, it is mostly definitely useful, would recommend.

jijiglobe 01-12-2015 22:48

Re: Slack?
 
Team 694 has been using Slack for a year now and it's been great (partially because of the fact that we had previously been using email). Slack is actually designed to be used by teams and can be set to send desktop notifications to users. The challenge, of course, is making sure that people are constantly active and available to be reached by slack. To this end, for anyone who didn't know, most browsers allow you to pin tabs so that they stay open and can't be closed by default, making it easy to make sure slack is always open.

We also implemented angry yelling as a solution for members not being online enough XD

Alex Webber 01-12-2015 22:50

Re: Slack?
 
Quote:

Originally Posted by jijiglobe (Post 1509200)
We also implemented angry yelling as a solution for members not being online enough XD

True with our programming sub-team (the only ones on our team on slack)
Psst: 1810 Programmers on CD (I may be the only one): Check slack or else... more learning homework on thursday!

James_Slattery 01-12-2015 23:26

Re: Slack?
 
Yes that was what I feared, although I feel like it is easier to get them to download the app and then they get direct notifications instead of emails that may or may not be spam or important.

Mykey 02-12-2015 00:19

Re: Slack?
 
We have been using Slack. I get better responses from the team this way than I do through email.

We also have sub sections for the team leaders and a joke area named the Pun-ishment Room.

It is a very useful tool. I recommend it.

Cel Skeggs 02-12-2015 00:37

Re: Slack?
 
Team 1540 has started using Slack, at the recommendation of a couple of the software members, myself included. I've also used it at a summer internship.

I find it to be a very useful tool - we tried an email list for our department, but email is clunky and too heavyweight for small questions, which leads to small questions not being asked electronically. (At least for our team.) This way, it's possible for everyone to ask whatever they want, and if it's in a public channel, everyone else can learn from it too.

One thing to make sure to recommend to team members is to modify the notification settings - if you don't, you can get pinged for messages that you don't want to be pinged about. With the notification settings set to only notify you when you're directly contacted, it's possible for team members to ignore most conversations in the moment and then catch up on their own time later.

Also, for your programming subteam, the GitHub integration features are very useful! You can have Slack notify you about everything that happens in your repositories, in a public channel that the rest of the subteam can see.

Chak 02-12-2015 01:12

Re: Slack?
 
Looks like a nicer alternative to email, but is there video calling or plans for adding it?

James_Slattery 02-12-2015 01:37

Re: Slack?
 
Quote:

Originally Posted by Chak (Post 1509236)
Looks like a nicer alternative to email, but is there video calling or plans for adding it?

May be able to integrate google hangouts video call or something like that.

Chak 02-12-2015 03:57

Re: Slack?
 
Quote:

Originally Posted by James_Slattery (Post 1509237)
May be able to integrate google hangouts video call or something like that.

You're completely correct.:ahh: Googled "slack video chat" and this explains how to do it through google hangouts.

dmelcer9 02-12-2015 07:10

Re: Slack?
 
810 to use Slack within the controls group, but barely anyone posts anything. We've tried to get programmers to join #programming, but it has 5 members in all (including me and the head of controls. There's only 3 new programmers in there, out of about 10).

guniv 02-12-2015 09:20

Re: Slack?
 
We just set up Slack on our team with just team leads and it's going great so far. We're going to add all team members soon.

My favorite part is the integrations - we use Trello for a Scrum-like experience, and it posts to Slack every time a board is updated. Same for when a new revision is pushed to GitHub. It's great.

I should mention that I pushed for us to use Slack because we were having communication issues with our team leads. I would email and text them and still barely get replies. With Slack you can mention someone and have it notify their phone and get their attention pretty quickly. You can also search Slack!

Billfred 02-12-2015 09:26

Re: Slack?
 
4901 didn't choose to go with Slack, because we had a few too many users on dumbphones still. We chose GroupMe because it works over SMS as well, and that works well for our purposes.

That said, the company I work for uses Slack all the time and it's wonderful. I was pushing for us to use it across the mentors of different FRC teams here in South Carolina; the real test will come next season, I suppose.

StAxis 02-12-2015 09:44

Re: Slack?
 
We started using Slack this summer, it has worked well for us so far and we plan on trying to use it during build season. Like others have said, it is primarily the leads who use it, but I think that is to be expected of any communication system on a team.

If you have a lot going on that different people are involved in, and you find that many of your younger members are without facebook, then it helps out a lot.

David Brinza 02-12-2015 09:45

Re: Slack?
 
Team 980 started using Slack in June as an experiment. Overall, the responsiveness of student team members is much better than our email experience. Though, not the engagement we'd really like to see. When asked, most students "see" many of the posts. They often fail to respond when requested because if they don't do so immediately, they forget about the message (too many shiny objects, too little time).

We've integrated Trello, GitHub, Google Drive, and DropBox (from which we are migrating to Google Drive). We like the ability to create channels dedicated to team functions and logistics (chairmans, controls, attendance, etc.), though it took time for members to learn to post outside of the general channel.

For better or worse, a private student_forum was setup (no mentors), and we've actually seen useful products: the students nominated on team leaders within the forum, which they posted to the general channel. We use the random channel for pun-ishment and off-the-wall humor, etc.

We'll see how Slack works through our build season, as students and mentors have come up the learning curve in the off-season.

Good luck, teams!

Sperkowsky 02-12-2015 09:47

I'm going to implement this in my own team. We are using email right now and have forever and it doesn't work well despite the fact that our district has a centralized email system.

People don't ask questions because it's too daunting.

I was actually going to have everyone put down their numbers to add everyone to a group me but now I'm going to set this up.

Thanks

legts 02-12-2015 11:16

Re: Slack?
 
My team uses Slack at competition. It's very useful for making sure everyone can contact everyone else, so if someone doesn't have someone elses' phone number it's not a problem. We also use Slack for communicating between drive coach and scouting empress.

Ty Tremblay 02-12-2015 14:12

Re: Slack?
 
GameSense has been using Slack for 2 years now and we love it.

Sean4488 02-12-2015 14:42

Re: Slack?
 
We use slack on 4488 but we're only just starting and find it is over complicating some things, but is convenient for quick conversations and easy sharing of data.

Alyssa 02-12-2015 17:46

Re: Slack?
 
2485 has just recently started using Slack and we couldn't be happier with it. We all have it set up on our phones to give us notifications just as we receive txts, and students and mentors can all talk in different channels professionally unlike they could in a group chat or a FaceBook chat. It also gives a method for keeping track of all conversation and history. We love Slack so far!

RamZ 02-12-2015 17:55

Re: Slack?
 
Team 4 transitioned from Google Hangouts to Slack recently and we love it!

FYI, for teams who have 501(c)(3) status (or those whose schools do), you can apply as a nonprofit (at yourSlackTeamName.slack.com/nonprofit), and get free access to one of the paid tiers, adding some functionality.

TheBoulderite 02-12-2015 18:09

Re: Slack?
 
We started using it during last year's competition season. The team was able to communicate with each other and keep up with the team's developments easily. It's a pretty great communication tool! I'd recommend it.

Picitigris 23-02-2016 11:59

Re: Slack?
 
Our team uses it all the time and it is super useful. We've got communication across the board from Chairmans to build and it's gotten more people involved with other aspects of the team. Which is a huge help because our team is small and everyone does a little of everything.

Sperkowsky 23-02-2016 12:03

I figure I would give an update on our teams usage.

It has been great.
We use it pretty much exclusively for inner team contact and it has allowed our team to be much more connected then ever before. We have had fun with things like Slack bot and we are amazed by the amount of awesome plug-ins like Trello, Skype, Google Hangouts, and Google calendar. Sharing pictures is awesome. Even stuff like being able to pin things like the manual password makes it worth it. We highly recommend it.

BenBernard 23-02-2016 12:21

Re: Slack?
 
We use Slack, GitHub, and Waffle.io...and can't imagine it any other way. It's a very effective combintion.

GeeTwo 23-02-2016 15:45

Re: Slack?
 
We started a slack group just before build season (Jan 4th?) and it's been the best comms the team has ever had. Most of the leads and mentors check it regularly, and a number of the rookies and underclassmen as well. In addition to general, robotbuild, programming, ordering_purchases, awards, fundraising, mentors, scouting, strategy and projectplanning, we have a random channel for chit-chat and maryellensplayhouse for stuff that's too random for random. And those are just the channels I monitor. The ability to set up one-on-one or small groups on the fly for PMs is great, too; we use these for ad-hoc groups like build details for each mechanism.

pwnageNick 23-02-2016 17:13

Re: Slack?
 
Team NAR for VEXu uses it. It is really effective when all are on board. We used to just use a private Facebook group for our main communication but it got cluttered and clunky easily. The main issue we've had is making sure everyone actually posts to Slack and not the fb page when updating about something.

I guess that's just more of a transitional thing, but it's been tough for people to move on from the old communication system to the new. Overall though it's great, especially because it organizes well on mobile.

synth3tk 29-02-2016 08:39

Re: Slack?
 
Not a team, but The Blue Alliance also has a Slack. It can't be overstated just how awesome the integrations are. GitHub, continuous integration, we've even recently set up daily and weekly Google Analytics stats!

I definitely recommend any teams on the fence to give it a try. It's free, too, so there's no cost to giving it a shot.

phantomace 29-02-2016 09:57

Re: Slack?
 
Team 340 enjoys slack a ton. Having the ability to have multiple channels for each subteam is great, also having the ability to make certain channels private is very useful. After presenting it to your team you will notice problems with communication in your team quickly dissipate. I definitely recommend it!

pyrtle 29-02-2016 10:03

Re: Slack?
 
Team 900 just started using Slack at the Palmetto Regional this weekend. We had a great first (ha, FIRST) experience with it, especially for communication between the pits and the stands. It let our scouters know what to expect when our robot was on the field, and kept the team updated with the changes being made to the bot. We were able to share match schedules, dinner times, meeting locations, etc. easily and almost instantaneously.

TJolley 04-03-2016 10:25

Re: Slack?
 
Team 4020 has been using slack for the entire 2015-2016 season and so far we love it. Slack helped to replace google hangouts, group texts and massive email chains. I agree that the largest challenge was to get students to regularly check slack but after everyone downloaded the slack app to their phone checking slack was no longer an issue. The other problem that we had with slack is that the company that almost all of our mentors work for blocked the use of slack on there work network, but with the app installed on their phones this issue was resolved. Over all I would rank slack 8.5/10 stars


Thomas J
Operations Director
DB Cyber Tribe
Team 4020
www.DBCyberTribe.com


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