Re: Registration 2017
 

And here we go! immediate website crash

Re: Registration 2017
 

I'm getting a run-time error on firstinspires.org. Anyone else having issues?

Re: Registration 2017
 

Site crashing for everyone else I assume?

Re: Registration 2017
 

and it begins...Anybody get in or we all getting Server Error?

Re: Registration 2017
 

Did we crash the dashboard? I'm getting a server runtime error.

EDIT: We've all heard of the reddit hug of death. Here's to the FIRST hug of... inspiration.

Re: Registration 2017
 

And now runtime errors. Great.

Re: Registration 2017
 

To bring the website to it's knees!

Re: Registration 2017
 

There was an unexpected error

Re: Registration 2017
 

Hasn't crashed for years for me. Instant crash this year.

Re: Registration 2017
 

firstinspires.org became non-responsive for me right at noon EST. Still not back yet...

Re: Registration 2017
 

And it is done for the count!!!

Re: Registration 2017
 

here we go....sigh

Re: Registration 2017
 

It's down for me, too.

Re: Registration 2017
 

FTFY

Re: Registration 2017
 

And registration is open... and melting down.

Re: Registration 2017
 

TIMS is down! :(

Re: Registration 2017
 

I'm getting a 503 error

Re: Registration 2017
 

503 Service Temporarily Unavailable

Re: Registration 2017
 

503 Service Temporarily Unavailable

anybody else getting this??
trying to register

Re: Registration 2017
 

I think the servers ran out of STEAM. :)

(Sorry, couldn't help it...)

Re: Registration 2017
 

Did we just kill CD as well?

Re: Registration 2017
 

some of us have to leave for work right now.:mad:

Re: Registration 2017
 

Funny that I never remember TIMS crashing, and it was always quite fast. Interested to see how 2nd district event signup goes if the website struggles like this.

Re: Registration 2017
 

FIRST - Ever heard the saying "If it ain't broke..."

Re: Registration 2017
 

Yep. We are unable to register

Re: Registration 2017
 

"This is a custom view."

Re: Registration 2017
 

*Poof* no cheese either.

Re: Registration 2017
 

Well, so now we see how the "New and Improved" registration system is working out. TIMS registration had gone pretty well for the last few years.

Wonder if this is a harbinger of things to come with the "New and Improved" FRC dual Championships? :rolleyes:


PS: The most frustrating part of this issue is that I now need to spend the next who-knows-how-long of my life sitting here trying to reload this page every few minutes in order to register our team. My life is now temporarily "on hold" until FIRST either announces that registration is postponed until another day, or the site starts working again. Sigh.

Re: Registration 2017
 

It came back up for a second, then went down again.

I called FIRST, and someone actually answered. They said they are working on the issue and hope to have it resolved soon. I asked if I needed to stay glued to a computer, or if they would re-launch at a future date and time. The representative I spoke with said she didn't have any information about that.

They really just need to call it off and do a re-launch, with it working.

Re: Registration 2017
 

Yup, it's broken

Re: Registration 2017
 

Was anyone able to register?

Re: Registration 2017
 

Agreed. As much as I'd love to sit at the computer for an hour or more, I have work to do as I'm sure is the case for many others.

This is my third year registering a team for a regional, and the first two times were far more smoother than this...

Re: Registration 2017
 

FIRST and IT -- A losing combination again.

Re: Registration 2017
 

I feel like I'm trying to win something on a radio call-in contest. Dial, busy, dial, busy...

Re: Registration 2017
 

These crashes on timed submissions need to be addressed. I'm sure I'm not the only mentor who's arranged the day to be able to handle registration. Both of 1257's mentors with access to register teach classes that start at noon today, and while I was able to plan a lesson that would leave the first few minutes of class free to register, I've got to get back to teaching and risk missing an event if I don't catch the return of the registration system.

Perhaps a system more like the updated First Choice system could be an option.

Re: Registration 2017
 

Agree.

Re: Registration 2017
 

I'm a first year mentor registering. Glad to see its everyone

Re: Registration 2017
 

This was so expected, this new fancy dashboard...

I need to work, HQ! ::ouch::

Re: Registration 2017
 

I'm glad someone answered and you posted this! This is not a problem that should happened. It's either a capacity problem (server, bandwidth), a failure to load test the a database or a failure to test the event registration process sufficiently. These are not problems without solutions. FIRST set the date. They knew this was going to happen unlike the reddit "hug of death".

I'm sure that there are plenty of mentors, donors, etc. that would be only too happy to lend their expertise to prevent this.

Why are we stuck with this?

Re: Registration 2017
 

I just got off the phone with FIRST. Their server are down and they are working on it. She mentioned that they may possibly postpone registration and that there would probably be an announcement going out soon.

Re: Registration 2017
 

Why not present registration

Re: Registration 2017
 

Why is this a free for all instead of a lottery system?

Either way, my hat is off to the FIRST IT staff handling the fire right now. I hope Frank and Dean sponsor a party for you after this is resolved.

Re: Registration 2017
 

Ah yes, FIRST's web sites, doing what they do best... not work! I recall many years at this time trying to register and just seeing error pages. Refresh after refresh. As someone above mentioned, this is a solvable problem, I can't understand why they have an issue with this.

Re: Registration 2017
 

Agreed. A lottery would make much more sense, be less stressful and be more fair to teams who may not have a mentor free at noon EST.

Re: Registration 2017
 

I completely agree.

The rush to register is unbecoming to FIRST's ideal of Gracious Professionalism.

Andy Mark worked hard to fix a similar grab-fest for FIRST Choice parts. A similar system would be a big improvement for the FIRST event registration system.

Re: Registration 2017
 

Re: Registration 2017
 

Too bad, inconvenient but expected time for this to happen.

Not sure why FIRST doesn't section off registration for certain events at certain times - it would limit their total traffic, as opposed to everyone registering at a single time.

With districts becoming more and more popular, it's even easier to set boundaries for which events are open for registration when. Plan it based off of time zones so everyone ends up registering around their time noon.

Of course, a simpler solution might just be to fix their website. :p

Re: Registration 2017
 

This is why I am really controlling on robot code updates between matches. There are no minor updates. You really have to test your changes. :yikes:

Re: Registration 2017
 

Why couldn't they stagger registration. Week 1 event 9am Week 2 event 10am... Wouldn't this have put less stress on the system?

Re: Registration 2017
 

This +100!

Re: Registration 2017
 

First year mentor here, for a rookie team nonetheless, and glad to hear it's not just me. Any idea where/when we would hear from FIRST, if they choose to postpone? (Aka how long should I sit here refreshing the page...)

And thanks for those posting their updates with the calls!

Re: Registration 2017
 

If a reliable scaling solution is too infeasible, perhaps you register 2-3 district systems per day, then open up regionals?

Re: Registration 2017
 

It would, but it seems like scaling up the system is the better solution.

Staggering the events would let teams come up with cascading registration places that would unfairly benefit some.

Re: Registration 2017
 

Re: Registration 2017
 

While I understand that the server is down it would be nice if someone at HQ could send an update via twitter or something.....

Re: Registration 2017
 

Probably on the blog or email blast. They might also put a notice on the TIMS log in page.

Re: Registration 2017
 

Re: Registration 2017
 

You know, I had this very conversation in person face-to-face with Frank, back in May of 2015. It's disappointing to see the issue has not been addressed.

The "battle of the faster mouse click" has now become the endurance race of whoever can sideline the rest of their lives the longest.

We are now 25 minutes in. No working site, no twitter announcement, no e-mail, no facebook post. Not acceptable FIRST. Call it off, NOW. This is beginning to cost me money, and is already ruining my day.

Re: Registration 2017
 

I think the funniest thing about all of this and its not super funny but...When I couldn't get on the FIRST website I immediately came here to figure out what was going on and if anyone else had got on. Which just produced more errors as everyone was doing the same thing as I was. Just goes to show how engineers need information and hate being in the dark.

Re: Registration 2017
 

I'm not surprised by this issue. A month ago, it took three attempts over a few days for our W-9 form to be accepted. I don't think they have their arms around their system.

Re: Registration 2017
 

The problem is the big crush of people - they need increased availability for about an hour. Set 1st district and 1st regional registration on different days (even 1 day apart) and you'll cut the number in half on each day. And it's not like those two groups really need to be registering on the same day either - district teams can't get into regionals for another two-ish months, and regional teams can't do districts at all!

Re: Registration 2017
 

Ok, here's the plan: Everyone stop trying to register so I can test out the system. As soon as I get my team registered, I'll let you know and you can all try again.

Ok, GO!

Re: Registration 2017
 

The potential problem with a lottery system might be that teams who can't afford to travel would get shut out of the only regional they can attend. Granted there are hold back spots, but those aren't always a guarantee. Though teams who still need an event would get in, it could still play havoc with school PO systems and invoicing, etc.

Re: Registration 2017
 

Well this thread caught fire pretty quickly...

Re: Registration 2017
 

Not as quick as the TIMS servers did. :)

Re: Registration 2017
 

Well, considering that I can't really move onto my next task until FIRST does something, this thread seems like a good way to spend some time.

Re: Registration 2017
 

If FIRST was paying attention they could respond on this thread.

Re: Registration 2017
 

3k is NOT a "big crush of people"

Re: Registration 2017
 

Ahhh, how misery loves company!!

Man, I'm getting steamed over this.

Re: Registration 2017
 

*reload 1st tab*
*reload 2nd tab*
*reload 3rd tab*
*reload FRC Teams Twitter*
*reload CD*
*stomach growls*

Repeat...

Re: Registration 2017
 

Neat idea. Only issue would be if you didn't get into that week 5 event you wanted and your fallback was a week 2 event. It is probably filled at this point.
But going off of that maybe you could stagger it by team timezone. So just do each time zone at noon. That way it gives preference to the local teams to get into their events but avoids as much of a rush.

Re: Registration 2017
 

I finally got to the website, but I can not get to my dashboard... Has anyone registered yet?

Re: Registration 2017
 

Is this what they meant by Hype Overload?

Re: Registration 2017
 

you would think they would have load numbers from past registration days to size the system from.
Time to send in the"A" team.

Get us a bigger computer fool!

Re: Registration 2017
 

Sorry about your thread Mark. This isn't how its supposed to work.

Re: Registration 2017
 

Is anyone even surprised? This happens every year.

Maybe instead of spending more money on more pointless background checks, FIRST could invest in some IT resources to cope with the traffic spike they can predict down to the minute.

Re: Registration 2017
 

Found the problem!

Re: Registration 2017
 

Agreed! We're not talking Amazon or Facebook amounts of traffic here. This could have and should have been tested and ready to go.

The sad part is, I've seen this happen in the past. They should not have been surprised by this.

Re: Registration 2017
 

Got off the phone with FIRST. They are working on sending out messaging, and from the information I got from the representative, you can probably go back to your regular lives and they will reschedule the opening.

At this point, I don't think FIRST would think its fair to give teams that have had people refreshing for 40 minutes priority event registration.

Re: Registration 2017
 

I do not feel that background checks to help protect the very people that FIRST is trying to inspire are pointless. If you are upset about FIRST paying for it, the process allows you to pay for your background check yourself.

Re: Registration 2017
 

Well played sir, well played...

Re: Registration 2017
 

Does it happen every year? Past 2 years I've done it haven't had any issue at all. I do recall in the past there being similar issues, but I didn't think recently there had been.

Re: Registration 2017
 

I got just as far.

Re: Registration 2017
 

You are right the past two years are fine. I am sure it is a problem that can be solved since they got it right the previous two years. I think it is just because this is a new system. I am sure they will improve it after this.

Re: Registration 2017
 

I can propose a simple solution.

Merge this thread with this one. Then pull the first ten or twelve posts into a new thread.

Re: Registration 2017
 

I've already paid for background checks for two school districts, including fingerprinting. I'm fine, thanks.

Not that it's really germane to the thread, but the YPP has nothing to do with protecting anyone besides FIRST.

Re: Registration 2017
 

FRC Teams ‏@FRCTeams 39s39 seconds ago
We have postponed First Event Reg to next week. More details to follow. We apologize for this inconvenience. #omgrobots

Re: Registration 2017
 

Stagger it by time zone of your regional event. Then at least you'd spread them out over a couple hours.

Re: Registration 2017
 

I think it might be fair to use the same system as FIRST choice for team registration. Give teams a week to enter their first, second and third choice events and then randomize the team list and add people to events.

Do the same thing for each repeated event registration. No more server issues and it would probably fix some of the issues with teams not being available the moment things open for registration.

Re: Registration 2017
 

Ok folks. Go home.
https://twitter.com/FRCTeams/status/...647552?lang=en

Re: Registration 2017
 

Its official. Next week.

https://twitter.com/FRCTeams/status/778998684394647552

Re: Registration 2017
 

Just posted on fb, postponed until next week.

Re: Registration 2017
 

Just saw FRC TEAMS tweet, they have postponed until next week for registration. more details to follow,

this is what the tweet said

Re: Registration 2017
 

I guess we can all stop doing this until next week.

Re: Registration 2017
 

Steam powered web servers. You took the theme a bit too far this year FIRST...

Re: Registration 2017
 

Thanks for posing the twitter link. I don't usually check the twitter so I would have continued to check.

Re: Registration 2017
 

Anyone else annoyed by the hastag on FRCTeams twitter.... #OMGROBOTS.... They should have said something like #SORRY or #MYBAD or #WHOOPS

Re: Registration 2017
 

Thank you!!
I'll be here all week.

Now that I think about it, I've been postponed until next week. More details to follow.

Re: Registration 2017
 

That's 50 min plus an entire morning I happened to have off lost forever

Re: Registration 2017
 

The only purpose us old people see for a hashtag is to filter out the aimless noise that is actually Twitter. Personally, I don't filter on any of those other hashtags.