Chief Delphi - Can't update firmware of radio 2017

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- - Can't update firmware of radio 2017 (http://www.chiefdelphi.com/forums/showthread.php?t=154118)

zeldathegood

23-01-2017 00:17

Can't update firmware of radio 2017

Quote:

Bridge firmware load field. Error finding NPF device name for adapter: Realtek PCIe FE Family Controller #2
Please reset the bridge and try again

I tried following the steps on this thread but alas no luck.
https://www.chiefdelphi.com/forums/s...d.php?t=142226

Does anyone have any ideas? This just shouldn't be this hard.

If I try to run the configure it does talk to the radio and tells me to update the firmware.
When I try to load the firmware I get an error on 3 different pcs.

We have never had issues in previous years with flashing the radio :(

:confused:

zeldathegood

23-01-2017 09:23

Quote:

Originally Posted by zeldathegood (Post 1634988)

I am trying to use the FRC configuration utility (FRC_Radio_Configuration_17_2) to load the firmware onto the radio (OM5P-AC router). On multiple computers, I launch the program, select the Ethernet port, and hit the "Load Firmware" button. I then get the error:

I tried following the steps on this thread but alas no luck.
https://www.chiefdelphi.com/forums/s...d.php?t=142226

Does anyone have any ideas? This just shouldn't be this hard.

If I try to run the configure it does talk to the radio and tells me to update the firmware.
When I try to load the firmware I get an error on 3 different pcs.

We have never had issues in previous years with flashing the radio :(

:confused:

I also tried from command line
From there I get

Quote:

AP51-Flash Hello
Verify image path: firmwareOM5PAC.bin: combined ext image <318054 bytes>

Sent from my Pixel using Tapatalk

AutomationFTW

23-01-2017 09:30

Re: Can't update firmware of radio 2017

Could be a bug with the software. Our team just used the 2016 radio config utility to change the team number.

zeldathegood

24-01-2017 13:58

Quote:

Originally Posted by zeldathegood (Post 1635054)

I also tried from command line
From there I get

Sent from my Pixel using Tapatalk

Still hoping someone can help. Can't get the radio firmware to update.

Sent from my Pixel using Tapatalk

Thardro

24-01-2017 21:20

Re: Can't update firmware of radio 2017

We are stuck at the exact same point right now. Does anybody have any idea how to solve this?

AustinShalit

24-01-2017 21:24

Re: Can't update firmware of radio 2017

If you disable all other network interfaces the firmware update will work.

You will know you have disabled all other network interfaces when there is only one interface selection when the Radio Configuration tool starts.

npetrie3

27-01-2017 08:54

I solved this issue by loading the firmware through a network switch.

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jafried

27-01-2017 15:18

Re: Can't update firmware of radio 2017

Team 4137 is having the same problem, have tried everything we can think of, rebooting the laptop that the configuration software is running on, removing and reinstalling configuration software, a different Ethernet cable etc.

mastachyra

27-01-2017 15:33

Re: Can't update firmware of radio 2017

I'm going with the simple route again, because a slight oversight caused us some issues and analyzing our hardware installation found the problem. PLus this is very easy to check and dismiss if I'm wrong. Here goes:

1. The power input needs to be connected to the 12V/2A output of the VRM. This is different from years past.

2. When connecting to the radio from a PC, the ethernet cable plugs into the port furthest away from the power input.

3. When connecting to the radio from the RoboRio, the ethernet cable plugs into the port adjacent to the power input.

I hope this helps. If it's software, that's not my realm.

jafried

31-01-2017 23:14

Re: Can't update firmware of radio 2017

Team 4137 was finally able to update the radio. This occurred a day after our 3 hours of frustration. Another mentor launched the Radio Configuration Tool and followed the instructions in the GUI. This is what we think was done the previous day, but this time with a different operator it worked.

No idea why the software and system behaved differently after 20 hours. So turn everything off overnight and try again. If the software was bullet proof then should not make a difference, it must get into a state where it hangs up. Doesn't make sense, but it is software.

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