Unable to transfer Document in Streamline
 

Is anyone else getting this message on Streamline:

Re: Unable to transfer Document in Streamline
 

I'm experiencing that same problem. It seems like there's too many large scanned images sitting in the upload folder. Perhaps we can email the forms somewhere? :ahh:

Re: Unable to transfer Document in Streamline
 

I've got the same problem as well. Just wondering what you plan on doing about it. I'm sure it's happening to a lot of people but would you still suggest sending an email to autodesk about it.

Re: Unable to transfer Document in Streamline
 

I had so much trouble with this! I hope it worked out for you guys. As for me, I got the document in within a few minutes of the deadline. :eek:

Re: Unable to transfer Document in Streamline
 

My team is having the same problem. Anyone find any solutions?

Re: Unable to transfer Document in Streamline
 

what time was the deadline?

Re: Unable to transfer Document in Streamline
 

I think it was today, before 8 am pacific time. If I was wrong, someone correct me.

The actual animation wasn't due today, just the necessary forms.

Re: Unable to transfer Document in Streamline
 

This is indeed a problem. Unfortunately it was likely caused by abuse and missuse of the system. There are many teams that have submitted several copies of the same application and there are also people who have uploaded their storyboards (to the wrong directory even, let alone at the wrong time).

I have contacted Autodesk technical support, which in itself was an interesting endeavour seeing as how today is a holiday in the United States, and have been informed that there is nothing they can do about this situation. It is completely in the hands of the administrators of the account.

Our main concern now is certainly finding out who is the administrator of the account and if the submition date will be extended at least for another few days.


Roberto Alencar

P.S.: Autodesk technical support has had several calls about this issue and they are constantly repeating what I have said above. I was asked to provide them with the name and email of the administrator for the streamline account so that they can inform whoever calls them. If you know this information, send it to bcs.support@autodesk.com. Do post here to let us know that this information has already been sent so we dont swamp Autodesk with superfluous emails.

P.P.S.: I do not represent Autodesk technical support. All the information I was able to gather in my attempts to solve this problem are in this post.

Re: Unable to transfer Document in Streamline
 

I am experiencing the same problem, has FIRST posted anything on this matter? :S the deadline wasnt at 8 am, the form just said the paper work is due monday, february 16. there was no time specified

Re: Unable to transfer Document in Streamline
 

it just worked for me :P :ahh:

Re: Unable to transfer Document in Streamline
 

The acount seems to be taking files. If you need to submit anything, now is the time.


Roberto Alencar

Re: Unable to transfer Document in Streamline
 

just wondering, b4 i saw alot of other teams forms, now i only seem a few new posted ones :P?

Re: Unable to transfer Document in Streamline
 

Uploading appears to be working no problem now. Go for it if you haven't lately. :cool: