Chief Delphi - MAX 8 installation issue

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- - MAX 8 installation issue (http://www.chiefdelphi.com/forums/showthread.php?t=40802)

Re: MAX 8 installation issue

After multiple conversations with Autodesk, the licenses are allowed to be switched to standalone licenses. This is also true for Inventor Pro. Here is what you should do:
1.) Install the software as standalone.
2.) Go through the activation process and write down the request code.
3.) Call 800-225-1327 to have the license switched to standalone.
4.) They will give you your activation code via email or by phone.

From what I understand, you must follow this process for each computer that you install the software. The FIRST point of contact at Autodesk is Kelly Stanphill (Kelly.Stanphill@autodesk.com). I have pasted the email that she sent to me. Good luck!

Kelly Stanphill (Temp) wrote:

> Hi Jason,
>
> If you call 800-225-1327 the software can be changed from a network version to a stand alone version. I apologize if you spoke to someone at this number that was unaware of this rocess. However, I am assured that all employees who are staffing this number now know how to make this switch.
>
> Regarding the broken disc, please send me your mailing address and I will have our fulfillment vendor send you a replacement.
>
> Regards,
> Kelly Stanphill

Re: MAX 8 installation issue

Quote:

Originally Posted by jrmarenda

Kelly Stanphill (Temp) wrote:

> Hi Jason,
>
> If you call 800-225-1327 the software can be changed from a network version to a stand alone version. I apologize if you spoke to someone at this number that was unaware of this rocess. However, I am assured that all employees who are staffing this number now know how to make this switch.
>
> Regarding the broken disc, please send me your mailing address and I will have our fulfillment vendor send you a replacement.
>
> Regards,
> Kelly Stanphill

For the record - Kelly Stanphill rocks. I think she's still the Sponsorship Manager at Autodesk... I met her at the Arizona Regional in 2003 while judging the animations. We had some problems that year with streamline and our animation didn't upload correctly. They let us burn it to a DVD and show it on a laptop at that regional and the people in charge at our following regional were notified by her of our situation.

Just an awesome lady, left a really good impression of the kind of people who work for Autodesk.

Re: MAX 8 installation issue

Thanks for posting here guys....and props to Kelly. As of two days ago 1712 now has working software to play with for a few days before kickoff.

Re: MAX 8 installation issue

This is the same thing that is happening to our team I printed out the steps above and sent them over to the person on our team in charge of it. so I'll see what happens! Thanks! :)