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-   -   godaddy.com question (http://www.chiefdelphi.com/forums/showthread.php?t=41891)

neo 15-01-2006 01:44

godaddy.com question
 
i just joined this team, and this is the first year they've had a website. one mentor offered to pay for our website out of her own pocket (long story short: school wont host it on their servers, so we told her and she bought us some hosting).

all of this was three days ago at around 6:00 PM Pacific.
i went home and got the email saying i could register the domain and such at around 8:30 PM pacific. the email also stated that after the domain is registered it would take 24 to 48 hours to complete.

it is now saturday 10:40ish PM pacific. the site isnt up. the domain is still unregistered. what is going on.

all of this is under godaddy.com. we got 12 months of deluxe hosting with a $1.99 domain included.

anyone have any history hosting with them? i was also wondering if i'm supposed to manually point the ip to the domain even though they said they would do it automatically.

Leav 15-01-2006 02:07

Re: godaddy.com question
 
Hi Thomas,
godaddy is, to my knowledge and experiance, a good company (i have a domain from them that i have never had problems with).

1)Is the hosting up? did you get an e-mail with a password or something? you should be able to access the hosting even without a domain...

it would probably look like:
http://hosting.godaddy.com/~user_name

but i wouldn't really know because I never got hosted there.
if you did not get any e-mail from them:
-check that your e-mail address in your godaddy profile is correct.
-check that the transaction was actualy completed (ask your mentor to check his bank statement or something..)
-email godaddy.com explaining the problem.

2)regarding the domain... it can sometimes take a long time, even more than three days for the domain to propagate throughout the nameservers... try from a computer that has a different ISP, and also just be patient for about 48 more hours...

hope that helps!
-Leav

neo 15-01-2006 02:13

Re: godaddy.com question
 
thanks for the quick reply.

all my stuff is right. i can go into the hosting.secureserver.net whatever it is and do stuff. i can see files in the account through filezilla too. since ordering ~30 kb has been added.

i've been getting "just wait until next week" speech all day(btw, working saturdays arent as fun as i hoped lol). i've never ordered a domain before, so i dont know how long it would take anyway.

thank again mang.

neo 15-01-2006 02:20

Re: godaddy.com question
 
Quote:

Originally Posted by Leav
Hi Thomas

Does it say that after AKA or is it Dan Murrow? Or did you say that because you're obsessed with the same certain movie as I?

Bharat Nain 15-01-2006 02:24

Re: godaddy.com question
 
I have been with godaddy for a while and never had problems. The easiest way to resolve this is to call up their tech support. They are extremely friendly and helpful. The number is (480) 505-8877. Have your account number and domain name ready.
-Bharat

neo 15-01-2006 02:27

Re: godaddy.com question
 
Yeah, i was thinking about doing that after monday or tuesday (since monday is a holiday, and they might not be available).

Leav 15-01-2006 02:32

Re: godaddy.com question
 

:D

sanddrag 15-01-2006 02:34

Re: godaddy.com question
 
What is your domain? I'd like to see what happens if I try to go to it. For DNS propagation, it is actually a lot faster than it was just a few years ago. Most of mine have taken only maybe 1/2 to 2/3 of a day at the absolute most, and sometimes they are extremely fast (few hours).

I think you need to check your nameservers.

neo 15-01-2006 03:01

Re: godaddy.com question
 
this the email i got the night i ordered the hosting.

Quote:

************************************************** *******
HOSTING ACCOUNT INSTRUCTIONS:
DOMAIN SETUP CHANGE REQUIRED
************************************************** *******

Dear Valued GoDaddy.com Customer,

Thank you for choosing GoDaddy.com as your Web hosting
provider! This email message provides instructions for
uploading your Web site to your hosting account.

While your hosting account is now active, it may take
24-48 hours before the account is ready for you to upload
your Web site.

If you have any problems or questions about these hosting
instructions, please consult our Hosting Resource Center at:
http://help.godaddy.com?prog_id=GoDaddy&isc=wwbb530

================================================== =
IMPORTANT DOMAIN ACCOUNT INFORMATION
================================================== =
If your domain account was created under a different customer
number than your hosting account or at a different company than
GoDaddy.com you may need to log in to your domain account and
manually modify the "A Record" for your domain. This record must
point to the actual IP address of the hosting server, or your
dedicated IP address (if applicable). You can find the IP address
of your hosting server (or your dedicated IP) in the Hosting
Account Details area by clicking on the Hosting Account on
the "Manage Hosting" page.

Please contact your current domain registrar if you need
assistance modifying the A Record for your domain.

================================================== =
FTP ACCOUNT INFORMATION
================================================== =
Each hosting account comes with an FTP account and personal
FTP site for your use. Your FTP site is basically a directory
(folder) on our Web server where your Web pages reside. When
people visit your site, they are viewing the Web pages stored
in your FTP directory. To transfer files to your FTP directory,
you will need the following account information:

Hosting/FTP User Name: ************
Hosting/FTP Password: *************
Web Site URL: http://team585.org
FTP Site URL: ftp://team585.org
Web Site Visitor Statistics: http://team585.org/stats

Please note that the Hosting/FTP user name and password provided
here are not the same as your GoDaddy.com customer account user
name and password.
- - - - - - - - - - - - - - - - - - - - - - - - - -
All transfers are done by uploading the applicable file(s) to
your hosting account. We suggest either of the following two
methods of transferring files:

Microsoft Internet Explorer
File Transfer Protocol (FTP) Utility - WS_FTP

================================================== =
USING INTERNET EXPLORER
================================================== =
IE ftp, etc.
================================================== =
USING WS_FTP FILE TRANSFER PROTOCOL UTILITY
================================================== =
ftp stuff, etc.
================================================== =
ASSIGNING DOMAIN NAME SERVER INFORMATION
================================================== =
If your domain was registered by GoDaddy.com, we will
automatically update your account information.
However, if your
domain is registered with another company, you will have to go
to your domain registration account and assign the domain name
servers (DNS) for your new hosting account. DNS information is
used to identify your Web site on the Internet.
+ Primary DNS Host: ns3.secureserver.net
+ Primary DNS IP: 64.202.165.10
+ Secondary DNS Host: ns4.secureserver.net
+ Secondary DNS IP: 64.202.167.92

================================================== =
CUSTOMER SUPPORT
================================================== =
If you encounter any problems, please contact
Customer Support at:
+ Web: https://www.godaddy.com/gdshop/suppo...dy&isc=wwbb530
+ Phone: 480-505-8877


Thanks again for choosing GoDaddy.com Hosting.

Sincerely,
GoDaddy.com

-----------------------------------------------------------------
Copyright 2006 GoDaddy.com. All rights reserved.

the next day i could get to the hosting cp (account>hosting accounts>open(on my domain))

the domain i registered is team585.org, but if i do a whois, it says its unregistered.

neo 15-01-2006 03:10

Re: godaddy.com question
 
Quote:

Originally Posted by Leav
http://www.filmbespreking.be/2red_pill_1024x768-med.jpg
:D

I see i'm not alone. :cool:

my sig is the quote engraved into the nebuchadnezzar's hull.

and the the dot picture is the universal hacker emblem.


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