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-   -   The best thing you can do when reporting a problem .. (http://www.chiefdelphi.com/forums/showthread.php?t=43483)

Brandon Martus 07-02-2006 17:44

The best thing you can do when reporting a problem ..
 
The best thing you can do to help speed up things when reporting a problem (bad user profile, signature, thread, etc) is to include a direct URL to the source of the problem.

I'm lazy, I admit it -- but I hate having to pull up the search page and spend 5 minutes trying to find out which thread you're referring to by your 2-3 phrase identifier. ('that thread about motors', 'the chairmans award thread', etc). A direct link to the particular post is good, too; some of these threads are huge.

The same goes for user profiles ('user X has a huge signature') -- provide a link to their user profile, it'll make my day. Even to a post they've made, so I can click their username and pull up a detail page. A link to click will make the problem be resolved a little faster .. and it all adds up.

Most of the time, when you're reporting a problem, you're already on that users detail or viewing that thread .. copy/paste the URL in your address bar, please! :)

.. sorry for the rant.

Brandon Martus 08-02-2006 07:46

Re: The best thing you can do when reporting a problem ..
 
I should mention, clicking the 'Report this post' button will provide a link. I was referring to any other method of reporting (via PM, IM, email, or if you're referring to another thread).

-Brandon


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