| Rohith Surampudi |
16-06-2006 21:08 |
Re: Premiere won't recognize camera - please help
ok try this, its from the adobe website, you might have already tried, if you have i apologize, if not here you go
Code:
Basic troubleshooting
Troubleshoot video capture problems
Troubleshoot audio capture problems
This document can help you resolve analog video and audio capture problems that occur when you use Adobe Premiere Pro 2.0 or earlier. Different factors can cause these problems; most are related to the system or hardware configuration.
To get the most from this document, perform the tasks in order. Keep track of the tasks you perform and the results of each, including errors or other problems. Adobe Technical Support can use this information to better assist you, should you need to call.
Basic troubleshooting
The tasks in this section can help you resolve the most common problems. If the problem persists after completing these tasks, work through one or more of the sections that follow.
1. Make sure the capture card and capture card driver are certified by Adobe.
Problems may occur if the capture card or capture card driver aren't compatible with Premiere Pro. For a list of certified capture cards and drivers, see Adobe's Web site at www.adobe.com/products/premiere/6cards.html .
2. Run Premiere Pro while no other applications are running.
Some applications may cause system errors or freezes when running concurrently with Premiere Pro. Before starting Premiere Pro, quit all other applications and disable startup items (items that start automatically with Windows).
To disable startup items:
1. Quit all applications.
2. Choose Start > Run, and type msconfig in the Open box. Click OK.
3. Click the Startup tab, and then click Disable All.
4. Select any startup items that are essential for testing the problem (for example, any capture card related files or utilities). If you are unsure whether an item is essential, leave it deselected (disabled).
5. Click OK, and restart Windows.
Note: Depending on settings in the System Configuration utility, a System Configuration utility dialog box may appear after you restart asking you if you want to continue in Selective Startup mode. If this occurs, click OK once to close the message dialog box. Click OK again to quit the System Configuration utility. Click Exit Without Restart.
6. Right-click icons in the Notification Area (called the System Tray in earlier versions of Windows) and close or disable any startup items that are still active.
Then, try to re-create the problem:
-- If the problem doesn't occur, one of the disabled startup items conflicts with Premiere Pro. Reenable startup items one at a time, testing each time until you determine which item conflicts with Premiere Pro. Then contact that item's developer for an update, if available.
-- If the problem does occur, startup items aren't the cause and you can reenable them:
a. Choose Start > Run, and type msconfig in the Open box. Click OK.
b. Click the Startup tab, and click Enable All.
c. Click OK, and restart Windows.
3. Determine if the problem is specific to a video tape, a clip, or a project.
By eliminating variables, you can determine if a problem is specific to a video tape, a clip, or a project. For example, if a capture problem occurs with only one video tape or only a section of the video tape, the problem may be related to a damaged tape or problem source footage. If the problem occurs with only one project, the problem may be the result of incorrect project settings or a corrupted project. If you are unable to isolate the cause, move on to one of the next sections.
Troubleshoot video capture problems
The tasks in this section can help you resolve the most common problems that occur when capturing analog video.
1. Test capture in an application other than Premiere Pro.
Try to capture with the capture utility included with your capture card. (For instructions, see the documentation included with the capture card.) Several common configuration issues can be eliminated by performing a test capture in a third-party utility. If you are able to successfully capture using an application other than Premiere Pro, proceed to step 4, "Verify that your capture card is correctly recognized by Windows."
2. Check the output of your video playback device.
Verify that your video camera or deck is correctly configured for output through the selected analog port. Many video playback devices must be manually configured through internal menus or external switches to output through the analog video ports. Check the device manufacturer's documentation for additional information.
3. Check cable connections and pass-through devices.
Simplify the cable routing of your system to its simplest form. If you have monitors or other pass-through devices between your video deck and your capture card, remove these devices to simplify your capture card wiring. Verify that all cables and connectors are in good working order and connected properly.
4. Verify that your capture card is correctly recognized by Windows.
Check Windows XP Device Manager to see if the device is working correctly:
1. Choose Start > Settings > Control Panel.
2. Double-click System, click the Hardware tab, and then click Device Manager.
3. Click the plus sign (+) to the left of each device type.
4. If a device appears with a black exclamation mark in a yellow circle, double-click that device.
5. Click the General tab and review the properties for the device:
-- Review the Device Status field: If the device isn't working properly, information in this field can help you troubleshoot the problem.
-- If the Properties dialog box has a Driver tab, click it. If the Driver tab doesn't indicate the driver provider, click Driver Details. If Microsoft is the provider, you probably have a generic driver and should obtain the most recent driver provided by the device manufacturer.
5. Verify that your capture card is recognized correctly by Premiere Pro.
Premiere Pro certified capture cards and certified drivers have capture, playback, and editing mode plug-ins as well as project setting presets that load in Premiere Pro. Make certain that you are using the correct certified driver and capture card software for your version of Premiere Pro. If your capture card is correctly recognized by Windows, but not by Premiere Pro, try removing and reinstalling the capture card drivers and software (see your capture card documentation for details).
6. Verify that the correct analog source is selected in Premiere Pro.
Depending on your capture card, you may have the option of capturing video input from several analog sources including composite, component, and S-Video. Verify that you have specified the correct analog input source in Premiere Pro (see your capture card documentation for details).
Troubleshoot audio capture problems
Audio capture may be available in several ways in Premiere Pro. You may be able to capture audio directly from your sound card in the Premiere Pro Audio Mixer (see your sound card documentation and the Premiere Pro Audio Mixer documentation for details). In some cases, you can capture audio through your video capture card. The tasks in this section can help you resolve the most common problems that occur when capturing analog audio.
1. Test capture in an application other than Premiere Pro.
Try to capture audio with an audio capture utility such as Windows Sound Recorder (Sndrec32.exe) or the utility included with the sound card. Several common configuration issues can be eliminated by performing a test capture in a third-party utility. If you are able to successfully capture using an application other than Premiere Pro, proceed to step 4 below, "Verify that the sound card is set correctly for recording."
2. Check cable connections and cable integrity.
Verify that your audio cables are correctly connected to your audio source and that all cables and connectors are in good working order.
3. Verify that the sound card is set correctly for recording.
Your sound card may use the Windows playback and recording control mixers, or it may use its own playback and recording control mixer as provided by the manufacturer (see your sound card documentation for details).
To set up the Windows Recording Control mixer:
1. Open the sound card mixer: choose Start > Run, and then type sndvol32 in the Run text box.
2. Choose Option > Properties. Under Adjust Volume For, select Recording.
3. In the Show The Following Volume Controls section, make sure that all devices are selected (have a check mark next to them). Click OK.
4. Click Select for the recording device that you want to use, and make sure that the recording volume is at least half way up. Click Close.
If you are unsure what to choose for a recording device, here are some examples:
-- Line In: Select this option to record any sound from your computer that comes through the Line In port of the sound card. This setting is typically used for a cassette player, mini disk player, vinyl record player, or a mixer device or console.
-- Mic In or Microphone: Select this option to record any sound from your computer that comes in through the Mic In port of the sound card. This setting is usually used only for a direct Microphone connection.
-- Analog CD-ROM Drive: Select CD or CD Analog if you record from a CD-ROM drive that is set up for analog playback. This condition means that the CD-ROM plays audio from a CD through an audio cable that is internally connected from the CD-ROM drive to the sound card.
-- Digital Source: If you need to record anything from digital sources, such as Windows Media Player, that play on your computer, Internet radio, or a digital CD-ROM drive, you will want to select an option such as Mixed Output, Stereo Mix, What U Hear, Recording Mixer, or Wave. Your sound card may have a different option, but these are the most common options.
4. Verify that the sound card is set up correctly for Premiere Pro.
If your sound card manufacturer provides its own ASIO driver, you should select this ASIO driver in the Premiere Pro preferences. If no ASIO drivers are available for your sound card, you should select the DirectSound ASIO wrapper provided by Premiere Pro. This default ASIO driver allows for a consistent user interface between DirectSound based sound cards.
To access the default ASIO driver for Adobe Premiere Pro:
1. In Adobe Premiere Pro, choose Edit > Preferences > Audio Hardware. The default driver appears in the Input/Output Device menu as Premiere Pro Windows Sound (Premiere Pro 2.0) or as Adobe Default Windows Sound (Premiere Pro 1.x). If an ASIO driver supplied by the sound card manufacturer is installed, it also appears in this menu.
2. Click ASIO Settings to access the advanced settings for the default ASIO driver.
3. Select the Direct Sound input and output ports for your sound card.
4. If necessary, use the Move up button to place your preferred sound card at the top of the Port order stack.
5. Click OK.
5. Verify that the Premiere Pro Audio Mixer is set up to record audio.
An audio track or tracks must be enabled to record audio in the Premiere Pro Audio Mixer (see the Premiere Pro User Guide for additional information). If an audio track is dimmed out in the Audio Mixer, make sure to unlock the track in the timeline to enable recording. If the audio track has been enabled for recording in the Audio Mixer but you are still unable to record audio, verify that the correct input source from the sound card has been selected in the Track Input Channel menu.
6. Update your sound card drivers. Make sure that you are using the most current sound card drivers. For more information, contact the manufacturer of the device.
Edit:
here is another link to try |
