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-   -   **FIRST EMAIL**/Java and Orbit Balls *****Orbit Ball Discussion**** (http://www.chiefdelphi.com/forums/showthread.php?t=77380)

ATannahill 15-05-2009 14:44

Re: **FIRST EMAIL**/Java and Orbit Balls
 
Quote:

Originally Posted by Travis Hoffman (Post 859667)
Competing topics are fun!

A rep from FIRST informs me that they expected the handling to be $6.31 per ORDER, not per ball. They said they were going to "get on it right away".

So I guess a little patience is requested.

In the meantime, don't order a thing (not that you were going to anyway).

Or go after the alternative cheapo ball route.

Don't forget that if you buy more than 12 balls you will be contacted by Logo Loc for additional handling charges. http://logoloc.com/first/RNR/2009Gam...ge-purple.html at the bottom.

Chris is me 15-05-2009 14:45

Re: **FIRST EMAIL**/Java and Orbit Balls
 
The massive shipping charge is very much probably assuming that you're buying a truckload of balls.

Paying $36 for 10 balls seems much more reasonable than $100. A full field should cost $390 now instead of a few thousand, very much better deal.

Jared Russell 15-05-2009 15:24

Re: **FIRST EMAIL**/Java and Orbit Balls
 
Off season events are going to be very, very interesting this year.

/worried since Ramp Riot isn't until November...

Chuck Glick 15-05-2009 15:40

Re: **FIRST EMAIL**/Java and Orbit Balls
 
Hey, whatever happened to all those replica balls from preseason? I'm positive that those are cheaper... I believe 980 was making those kits? Talk about a HUGE off season fundraiser now with all the events that need massive amounts of balls.

Cory 15-05-2009 16:10

Re: **FIRST EMAIL**/Java and Orbit Balls
 
What a ripoff. They ought to just include a check box for which organ you'd like to sell to cover the cost of your orbit balls.

Seriously? A $6.31 handling fee to put a ball in a box and tape it up? This is a bad joke, right?

Quote:

Originally Posted by Michelle Celio (Post 859623)
I bet that is better than the $244.74 they want to ship to Orlando!

You must be doing something wrong. I just googled an Orlando zip code and put it in, and it's $11.45 to ship 12 balls via UPS ground.

Andrew Schreiber 15-05-2009 16:18

Re: **FIRST EMAIL**/Java and Orbit Balls
 
Quote:

Originally Posted by Cory (Post 859710)
You must be doing something wrong. I just googled an Orlando zip code and put it in, and it's $11.45 to ship 12 balls via UPS ground.

Nope, I tried my Zip Code and got a result then a minute later I tried to recalc it and it reported it wasn't valid. Who knows what their system is doing.

Chris is me 15-05-2009 16:46

Re: **FIRST EMAIL**/Java and Orbit Balls
 
Quote:

Originally Posted by Chuck Glick (Post 859701)
Hey, whatever happened to all those replica balls from preseason? I'm positive that those are cheaper... I believe 980 was making those kits? Talk about a HUGE off season fundraiser now with all the events that need massive amounts of balls.

http://www.lunacygameballs.com/

They're apparently stiffer and not exact replicas of Orbit balls. Also, they cost $100 for 10, so it's really the same price, albeit less destructible.

Greg Needel 18-05-2009 10:53

Re: **FIRST EMAIL**/Java and Orbit Balls *****Orbit Ball Discussion****
 
I split this conversation into 2 threads into a java discussion and an orbit ball one.

Andy Baker 18-05-2009 11:05

Re: **FIRST EMAIL**/Java and Orbit Balls *****Orbit Ball Discussion****
 
Wow... I just realized that we are sitting on a gold mine here at AndyMark. :) We have 300-400 of these balls, ready for off-season events.

I would assume that Logo-Loc is going to get this handling fee thing fixed pretty soon. They have been a good partner to FIRST for many years, and I gotta believe that this is a temporary snafu. Hopefully, they'll fix this and people will be happy.

Andy B.

NickE 18-05-2009 11:55

Re: **FIRST EMAIL**/Java and Orbit Balls *****Orbit Ball Discussion****
 
Quote:

Originally Posted by Andy Baker (Post 860159)
I would assume that Logo-Loc is going to get this handling fee thing fixed pretty soon.

It seems to already be fixed.

Travis Hoffman 18-05-2009 11:57

Re: **FIRST EMAIL**/Java and Orbit Balls *****Orbit Ball Discussion****
 
Quote:

Originally Posted by Andy Baker (Post 860159)
Wow... I just realized that we are sitting on a gold mine here at AndyMark. :) We have 300-400 of these balls, ready for off-season events.

I would assume that Logo-Loc is going to get this handling fee thing fixed pretty soon. They have been a good partner to FIRST for many years, and I gotta believe that this is a temporary snafu. Hopefully, they'll fix this and people will be happy.

Andy B.

I put a few fake orders together yesterday, and they seem to have their handling charge issue fixed.

Shipping charges are still pricey. The smallest shipping cost as a percentage of total order cost (33-36%) occurs when you order 20 balls.

I also found that shipping to two adjacent ZIP codes resulted in at least a few dollars' difference in shipping charges. Shipping to a commercial address (say, a sponsor's corporate address....or perhaps a high school) also cuts $4.55 off your order.

To Residential 44410, UPS Ground:

5 balls: $15.00 + $15.82
10 balls: $30.00 + $22.24
15 balls: $45.00 + $29.11
20 balls: $60.00 + $34.24
25 balls: $75.00 + $48.78
30 balls: $90.00 + $63.37

To Commercial 44483, UPS Ground:

5 balls: $15.00 + $11.27
10 balls: $30.00 + $17.69
15 balls: $45.00 + $24.56
20 balls: $60.00 + $29.69
25 balls: $75.00 + $44.23
30 balls: $90.00 + $58.82

Update - I just placed an order for 20 balls, and unless they add it after the fact (grr), NO handling charge was applied at all. When all was said and done, it appears I paid $4.48 per ball. 1/2 price is not horrible, presuming the balls are in usable shape.

Rich Kressly 18-05-2009 12:55

Re: **FIRST EMAIL**/Java and Orbit Balls *****Orbit Ball Discussion****
 
Looks like they are certainly working on it Andy.

Trav, I too saw that no charge was added in the total over the weekend, yet it's still on the screen, so i'm going to see what happens to/with a few of you folks first. The shipping is a little pricey, but not horrid overall.

Travis Hoffman 18-05-2009 13:01

Re: **FIRST EMAIL**/Java and Orbit Balls *****Orbit Ball Discussion****
 
Quote:

Originally Posted by Rich Kressly (Post 860176)
Looks like they are certainly working on it Andy.

Trav, I too saw that no charge was added in the total over the weekend, yet it's still on the screen, so i'm going to see what happens to/with a few of you folks first. The shipping is a little pricey, but not horrid overall.

Well, they sent me an order confirmation email, where no handling charge appeared in the total, and I'm holding them to it :cool: :

Date : 18 May 2009 - 12:05
Order ID : blah

Payment by Credit card

Product : Quantity : Price
Empty Cell Orbit Ball - $3 + $6.31 Handling : 20 : 3.00

Subtotal : 60.00
Shipping : 29.69
TOTAL : 89.69

Billing details:

[blah blah blah]

Thank you for your order.

Andy Baker 18-05-2009 13:10

Re: **FIRST EMAIL**/Java and Orbit Balls *****Orbit Ball Discussion****
 
Quote:

Originally Posted by Travis Hoffman (Post 860171)
... Shipping to a commercial address (say, a sponsor's corporate address....or perhaps a high school) also cuts $4.55 off your order.

Yep yep... FedEx or UPS charges us different rates for commercial (cheaper) versus residential. Up to this point, AndyMark has not made that distinction in what we charge our customers, but we will probably change that this summer. We are looking at automating our shipping charges and actually are running a test right now with current orders. (we don't dare make broad changes like this during the build season)

Andy B.

Wetzel 18-05-2009 20:19

Re: **FIRST EMAIL**/Java and Orbit Balls *****Orbit Ball Discussion****
 
You think that shipping is expensive, our first supply of 6 balls arrived with a $400 shipping bill! Someone got a bit excited and shipped them overnight Texas-London. :ahh:

The shipping option doesn't like my postcode either, I bet the letters really confuse it. If you don't have an option to ship to the UK, don't put it in the drop down menu!

Wetzel


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