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-   -   TIMS Really slow? (http://www.chiefdelphi.com/forums/showthread.php?t=78454)

sanddrag 27-09-2009 21:03

TIMS Really slow?
 
I've been having a lot of trouble with TIMS being really slow lately. Are other people experiencing this? I hope they fix it before registration opens. For me it pretty much is unusable at this point.

Jeff 801 27-09-2009 22:49

Re: TIMS Really slow?
 
Team 801 has had this same issue

Ted Weisse 27-09-2009 23:34

Re: TIMS Really slow?
 
I also found TIMS to be a bit slow. Along with this so is VIMS.:confused: Took me over 2 hours to sign up to help at 3 FRC events.::ouch::

Rich Kressly 28-09-2009 00:00

Re: TIMS Really slow?
 
aaaaaagreeeeeeeed :)

I hope Thursday is better

jspatz1 28-09-2009 01:28

Re: TIMS Really slow?
 
I have spent several frustrating hours in TIMS trying get our info up to date. Very, very slow. Often it is so slow, that the system kicks you off for inactivity before it even finishes refreshing the last page, which makes it unusable. I'm afraid Thursday could be a train wreck if more resources are not put on it. Perhaps they have limited resources on it until then, and will add more when needed. Let's hope so. Obviously traffic will skyrocket on Thursday, so unless something changes, it won't be pretty.

lynca 28-09-2009 11:50

Re: TIMS Really slow?
 
Quote:

Originally Posted by jspatz1 (Post 875862)
the system kicks you off for inactivity

FIRST needs to disable the inactivity kick-off feature off. It has a 5 minute time-out which is very frustrating. This has been a problem for many years.

Discussing these issues on ChiefDelphi is comforting but not as effective as submitting bug reports on TIMS support
https://my.usfirst.org/frc/tims/site.lasso

(if that link doesn't load just email frcteams AT usfirst org )

RoboMom 28-09-2009 12:57

Re: TIMS Really slow?
 
Sometimes it helps to let HQ know if lots of people are experiencing problems. I would suggest contacting frcteams@usfirst.org.

sanddrag 28-09-2009 16:15

Re: TIMS Really slow?
 
I wrote them, and they will be looking into the issue.

maltz1881 28-09-2009 19:27

Re: TIMS Really slow?
 
I spent 2 hours trying to update our new sponsors. We have 4 new ones and it took that 2 hours to get 2 of them into the system. I tried again in the later hours when I figured it wouldn't be as busy, it is still not working correctly. I had my husband try on his computer and it kicked him out. I am going to try again later tonight around 10 or so. I hope they have this taken care of by the 1st otherwise that site will crash.

jspatz1 28-09-2009 21:44

Re: TIMS Really slow?
 
For me it doesn't seem to matter what time of day I try to work with it, it is unusable even in the middle of the night.

sanddrag 29-09-2009 16:04

Re: TIMS Really slow?
 
It appears to be working much better now. Thanks FIRST. :)


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