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TIMS appears to be down
I keep getting the following error when trying to get in to TIMS:
An error occurred while processing your request. Error Information Error Message: I could not find "fbx_Globals.inc" (or one of its components) in the Fusebox application's root directory. Error Code: -9965 Error: [DNS_Lookup] failed with DNS server 199.125.100.1. Check the DNS server configuration in the Lasso Settings section of Site Administration. (Write Error)Error Code: -10007 Are other team leaders finding this also to be true? Thanks... ted yz |
Re: TIMS appears to be down
Try again. I got the same error you did, the first time I accessed it through Chrome, fired up IE and tried again and it worked then tried Chrome again and now it works to. Looks like a temporary glitch.
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Re: TIMS appears to be down
TIMS was down since yesterday morning until earlier this morning.
It now appears to be respond. However, I am not able to login. I fear a problem has occurred with their server (hopefully not impacting the username/password database)... |
Re: TIMS appears to be down
I have tried multiple times yesterday and today from different machines, different browsers still with no success. Bummer...
ted yz |
Re: TIMS appears to be down
OK now I am able to load the main page but won't log in...
Thanks, ted yz |
Re: TIMS appears to be down
Looks like the TIMS username/password database is kaput...:confused:
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Re: TIMS appears to be down
I can't log in with my main or the alternate contact either. Great time for this. All my kids are busy following the directions to register :ahh:
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Re: TIMS appears to be down
This same database is used for VIMS and that one won't let me in either. On the bright side I feel better it is not just my login...
Thanks, ted yz |
Re: TIMS appears to be down
I am able to log in, but all new changes from earlier this year are no longer there. But when I look at our registered event, the team name is ok...weird.
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Re: TIMS appears to be down
Not able to log in through firefox, but I am through IE. But the team and and events and other info is missing in IE. Probably just something broken or down with the server.
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Re: TIMS appears to be down
The TIMs and team databases are back online.
However, a lot of data is still missing for our team too, such as the events we signed up for. Might require a database restore from backup. P.S. Firefox & Safari both work for me. |
Re: TIMS appears to be down
I still cannot log in. Anyone else?
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Re: TIMS appears to be down
I can login to TIMS, though a lot of our team data is missing or old. (No team name, no team partners, no shipping contact, no events, ...).
I tried the Student Team Member and Parent System. I cannot get past the team number prompt (980 or 0980 is an invalid team number). I'm guessing a database restore is going to be needed. If that doesn't work, we'll have a lot of "catching up" to do... |
Re: TIMS appears to be down
When attempting to log into the student team member system -----Get this error...
Sorry. The information you have entered does not match the data in our records. Please re-enter and submit again. Hopefully they get this sorted out before Monday afternoon, I suspect a rush of people registering for the last minute to be able to go to a Kickoff :eek: -McGurky |
Re: TIMS appears to be down
Most likely, what happened is their user/team database got corrupted or something. Since it sounds like everybody's having trouble logging in, and team info is old, maybe they put up an old backup.
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Re: TIMS appears to be down
All the volunteer information for those who have registered in the past two or so months in VIMS have also disappeared. Hopefully all is not lost...
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Re: TIMS appears to be down
Yesterday I was trying to prepare for a Monday meeting and found that the scholarship information was missing too. A search of "all areas, all programs, all grades" returned no results. I did send off an email.
And I was planning on going over the student registration process again on Monday. Hopefully they'll be able to get it up sometime in the morning/early afternoon. Trying to Help |
Re: TIMS appears to be down
TIMS appears to be healthy now !!
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Re: TIMS appears to be down
Word on the street is that there was a power outage that caused the data failure, but things should be smooth now. If you're experiencing missing data, you should report it here: http://www.usfirst.org/itrequest.aspx
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Re: TIMS appears to be down
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Re: TIMS appears to be down
Is the student system still down, or did i just forget my password ;). Our whole team will be registering tomorrow at noon so hopefully it will be fixed.
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Re: TIMS appears to be down
The student system is working again. At least it worked for me :) I've been bugging my team to register for the past two weeks so I'm glad the system got fixed so quickly.
Thanks for the thread, this helped a lot when we were trying to figure out what was going on! |
Re: TIMS appears to be down
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The encrypted game manual sections will probably show up in a couple of days. The whole manual link probably won't be active until after kick-off. |
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