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samcorp 16-01-2010 10:26

USB Hub Defective
 
Our Targus USB Hub that came with the Kit of Parts seems to be defective. Are we allowed to use an outside USB Hub?

Thanks,

Sam

Vikesrock 16-01-2010 10:31

Re: USB Hub Defective
 
From the manual (emphasis mine)
Quote:

DRIVER STATION - The collection of the Classmate PC, FirstTouch I/O Module and breadboard provided in the KOP, and a USB hub (either the one provided in the KOP, or a team-supplied USB hub device).

Alan Anderson 16-01-2010 21:02

Re: USB Hub Defective
 
Quote:

Originally Posted by samcorp (Post 900321)
Our Targus USB Hub that came with the Kit of Parts seems to be defective.

What seems to be wrong with it?

Ours didn't work properly either, until we plugged the mini-USB connector the rest of the way in. The last half millimeter makes a difference.

sundancekid92 21-01-2010 22:03

Re: USB Hub Defective
 
My teams having a similar problem. The Targus Hub light turns on but data does not seem to pass through. (We get no recognition of joysticks or of the e-stop)

Joe Ross 21-01-2010 22:43

Re: USB Hub Defective
 
Quote:

Originally Posted by sundancekid92 (Post 904350)
My teams having a similar problem. The Targus Hub light turns on but data does not seem to pass through. (We get no recognition of joysticks or of the e-stop)

Make sure to use the black USB cable. The red one is power only.

big1boom 21-01-2010 22:48

Re: USB Hub Defective
 
Also, try booting up the computer with the USB hub/joysticks/e-stop plugged in. We had problems recognizing the joysticks until we just restarted.

sundancekid92 24-01-2010 21:58

Re: USB Hub Defective
 
We just got a different hub and its working. I'm just gonna forget about the targus hub :/

Wiz 11-02-2010 11:28

Re: USB Hub Defective
 
Ours is dead too. It worked for a bit, but now the light comes on but no signal. Tried across multiple computers, PC and Mac.

So is Targus replacing??

Dave Scheck 11-02-2010 11:38

Re: USB Hub Defective
 
As Joe said above. You need to use the black USB cable in order to get data since the red one provides only power, not data. We used ours for the first time last night with no issues other than confusion on which cable to use. The instruction manual in the box made mention of the two colored cables and their use.

JamesCH95 11-02-2010 12:06

Re: USB Hub Defective
 
We've also noticed flaky performance of the Targus USB hub. I think we'll be replacing it with a more reliable one in the near future.

Wiz 13-02-2010 19:09

Re: USB Hub Defective
 
Quote:

Originally Posted by Dave Scheck (Post 917930)
As Joe said above. You need to use the black USB cable in order to get data since the red one provides only power, not data. We used ours for the first time last night with no issues other than confusion on which cable to use. The instruction manual in the box made mention of the two colored cables and their use.

No need to reply with what was said earlier in a short thread.

We had both of our cables plugged in from day 1, as we read instructions. It worked for a while and then stopped. As others indicated, the light works but no response otherwise.

Chris Hibner 15-02-2010 08:04

Re: USB Hub Defective
 
Our USB hub stopped working in the middle of testing yesterday. We've used it without trouble since week 2. After about two hours worth of testing yesterday, we got a "No Stop Button" message on the dash board. I looked at the setup page and noticed that all of the joysticks were also shown as being disconnected. I tried plugging each component into the free USB port on the Classmate and they worked just fine. We never got the hub to work again. It's safe to say that we won't be using that one anymore.

JamesCH95 16-02-2010 15:31

Re: USB Hub Defective
 
We've recently changed our USB hub and I don't think we've had any more failures since.

cpeister 23-02-2010 14:42

Re: USB Hub Defective
 
Our USB hub stopped working on Sunday. The power light no longer comes on. We purchased a new hub and it works just fine.

Wiz 23-02-2010 14:47

Re: USB Hub Defective
 
Quote:

Originally Posted by cpeister (Post 927215)
Our USB hub stopped working on Sunday. The power light no longer comes on. We purchased a new hub and it works just fine.

Any suggestions for what to replace it with?? I assume we won't have access to AC power at the driver station thus FIRSTs inclusion of a hub that included a special cable?


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