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-   -   Error... LARGE error with classmate (http://www.chiefdelphi.com/forums/showthread.php?t=82965)

Brett Elflord 18-02-2010 01:05

Error... LARGE error with classmate
 
Hey, our team has hit a rather large bump. The Classmate PC with the ground with thump and now the display is fractured. Would anyone know who to contact to get a new one? :(

Travis Hoffman 18-02-2010 01:22

Re: Error... LARGE error with classmate
 
Quote:

Originally Posted by Brett Elflord (Post 922690)
Hey, our team has hit a rather large bump. The Classmate PC with the ground with thump and now the display is fractured. Would anyone know who to contact to get a new one? :(

Try this:

CTL for Classmate hardware help - Submit a ticket online. Please remember to include the Serial # or Asset Tag # of your Classmate PC, your contact info, and a shipping address if a repair is needed. We also recommend that you add "support@ctl.helpserve.com" to a white-list if you have a spam blocker installed.

From: http://usfirst.org/roboticsprograms/....aspx?id=10934

Carmine Rizzo 18-02-2010 02:01

Re: Error... LARGE error with classmate
 
We sent ours back for an ethernet port fix three weeks ago and still waiting for it's return. Good Luck

Akash Rastogi 18-02-2010 02:10

Re: Error... LARGE error with classmate
 
Quote:

Originally Posted by Carmine Rizzo (Post 922700)
We sent ours back for an ethernet port fix three weeks ago and still waiting for it's return. Good Luck

Wow, that's rough. How have you guys managed without it?

dmlawrence 18-02-2010 08:15

Re: Error... LARGE error with classmate
 
Quote:

Originally Posted by Brett Elflord (Post 922690)
Hey, our team has hit a rather large bump.

Yes, we just made it over that yesterday.


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