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Re: Banebots RS-775 Case Short
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Re: Banebots RS-775 Case Short
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Re: Banebots RS-775 Case Short
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Re: Banebots RS-775 Case Short
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I agree, take the 775s for a long walk off a short pier. The customer service at BB leaves something to be desired (to be fair we're pretty spoiled by VEXPro and AndyMark). But to dump a strong supporting company of FIRST? That's just not good business. |
Re: Banebots RS-775 Case Short
Selling faulty motors is not good business either. But I see your point. I know we will be using that $30 credit just because its free.
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Re: Banebots RS-775 Case Short
Our team has a no Banebots products policy.
We will not even use the voucher. If every team did this, a message would be sent about customer service and fair business practices. |
Re: Banebots RS-775 Case Short
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4-550s 4 AndyMark Motors 2 FP (from a selection of 4, many of which teams have spares from prior years) 4 Cims 4 Windows + vex & Densos 1 Compressor No team should have trouble finding enough (reliable) power for their drivetrain & mechanisms from the above selection. |
Re: Banebots RS-775 Case Short
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I'd have a hard time believing that they do not turn a profit as a result of the FRC season. Contrast that to many of the other KOP suppliers, like Fisher-Price, which are only grudgingly in the business of selling parts to the public at all. |
Re: Banebots RS-775 Case Short
AndyMark is out of the FP-673's [am-0821]. Because it's also a FIRST Choice item, are they not going to be restocked? If not, the 550's might be the only other option for a >200W lightweight motor on the shooters. I'd love to join a Banebots boycott on principle but unless AM gets more FP's in, we won't really have a choice.
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Re: Banebots RS-775 Case Short
They gave me $30. I gave them almost $500 in return, and I'm not even comfortable with my quantity of spares at that dollar amount. If anyone else is buying like I am, I'd assume BaneBots is doing just fine.
Other than order processing slower than molasses in an Alaskan winter, I haven't had a problem with them yet. I'm giving them another shot, since there really is no other competitor in their niche market. |
Re: Banebots RS-775 Case Short
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http://www.andymark.com/product-p/am-0821.htm Quote:
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Re: Banebots RS-775 Case Short
We are a bit confused by the constant stream of BaneBots bashing on this forum. We understand that some people have concerns with the RS-775 so let me give a bit from our perspective.
We sold the RS-775 18V motor for 3 years prior to introducing it to FIRST last year with no problems and believed it to be a robust and reliable product. As a result of experiences by FIRST teams last year, we have been testing every RS-775 prior to shipping. We have had conversations with only one customer concerning manufacturing defects with an RS-775 purchased this year and replacements were sent out the same day. Given the number of RS-775 motors shipped since implementing the 100% testing practice and the very low reported number of problems we believed our testing adequate. It should be noted that no attempt is made to fix any motor that fails testing - failures are removed from product inventory and isolated where they can not be accidentally mixed in with tested product. It would appear from posts in this thread that we may need to review parts of this process. We would ask for a bit of help from teams that have made posts about recent failures with RS-775s. We are particularly interested in posts by the following teams: Team 1114 (post 224) Team 1323 (post 231) as both reported 100% failure on motors recently received and we have had no contact from them. Can someone from each of these two teams please post or send us your order number for the order you received these in and a detailed description of how you conducted your tests. Your order number will let us track to a particular lot of motors and your testing procedure may help us to enhance ours. We thank you in advance for your prompt response to this request. As for some of the other stuff in this thread and on this forum in general, I'm not sure what to think. At a minimum it makes me question our continued support of FIRST. I'd ask that folks step back and read some of what is being posted from an objective view point and consider what kind of impression it leaves not only on BaneBots but on this forum and FIRST. |
Re: Banebots RS-775 Case Short
we have been quite satisfied with banebots this year, all the 775s we ordered work perfectly as do the gearboxes, we were also very satisfied with the shipping time we ordered and within a week or so had the order in time. from our teams opinion banebots has been doing an infinitely better job as compared to last years problems.
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Re: Banebots RS-775 Case Short
We're for sure using our 550's for our bot, not matter what. While we personally haven't had any 775 problems, we decided to put off our orders for now. Along with that, we don't really need a 775 motor on our bot at the moment; The 550's work great for what we need!
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Re: Banebots RS-775 Case Short
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All motors showed a small resistance (less than 2 ohms) between the terminals and the case. This is the same symptom we saw from our motors last year. Our order numbers from last year were: 7151274, 7150067 and 7145378. |
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