[Tom Bottiglieri]

Sometimes we had an issue where the device was not recognized, and we would fix it by power cycling the board (unplug, wait, replug USB), and either A) restarting the PC, or B) stopping and starting the windows service that talks to it. You can do this (IIRC) by right clicking on "Computer", then hitting "Manage My Computer". On the left you should see a "Services" option next to a picture of a little gear. Find "CyProgMini32" (or something like that..) in the list, right click and stop, then right click and start.

If my steps dont work, google around for how to restart services on Windows. I don't have a Windows machine to check this on right now.