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Unread 10-02-2011, 03:18
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Tristan Lall Tristan Lall is offline
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FRC #0188 (Woburn Robotics)
 
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Re: Pro Engineer Wildfire 5.0 Student Edition Problems

Pro/ENGINEER has some longstanding and complicated issues with various video card and driver combinations. Sometimes just changing the driver solves this. (PTC publishes recommended configurations that are extensively tested; everything else is a bit of a gamble.) Are all of the video cards from the same manufacturer, and maybe using the same driver release?

The sudden crash is a peculiarity of Pro/E...you're doing something, and then it just sort of blows up and disappears. Most programs will hang or display other symptoms before crashing, but Pro/E almost always just vanishes.

Unfortunately, unless something has changed recently, the student editions are relatively old datecodes (i.e. occasional releases) of Pro/E, and don't get updated along with the versions on maintenance contracts. So if it's a bug in Pro/E that's causing the issue, there's not much that can be done about it.

I do wish that FIRST teams had the opportunity to get maintenance releases—I'd happily report bugs to PTC, in exchange for a more stable platform for FIRST teams to CAD on. (That always seemed like the fair thing to do with PTC's university donations; I've reported a couple that were acted on and resolved, with the fixes—as far as I know—implemented in later datecodes.)

That said, if you're still having problems, and have done your due diligence with troubleshooting on your own, there's a direct line to PTC for FIRST teams: contact either Mark Fischer, who uses the PTC_FRC account on ChiefDelphi, or Scott Morris, who goes by skotmorris on ChiefDelphi. They're both PTC staff and familiar with FIRST.

Last edited by Tristan Lall : 10-02-2011 at 03:22.
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