Quote:
Originally Posted by corpralchee
We got a response when we sent in an RMA request that this was a known issue and that they would not replace the motor. They simply said to apply some voltage across the case and a motor lead to burn off the manufacturing debris.
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Same here:
"If it is an issue for your application it can easily be eliminated by passing a modest amount of current from the terminal to the case."
As far as I'm concerned, this is not a FIRST legal motor if it conducts current to ground. Worst customer support of any FIRST KOP supplier. I hope First thinks twice before using these motors in KOP again.