See
How to Configure your I/O Module to get the Cypress board setup correctly before you use it the first time.
FRC uses special custom firmware you have to downloaded if the Cypress is fresh out of the box. If you didn't use the Cypress last year, then it may not be updated with the correct firmware yet.
If you power the Cypress board with the USB cable, then you can push the tiny button on the Cypress board and get the 2nd red led to light if the firmware is correct.