Quote:
Originally Posted by Tristan Lall
In the short run, BaneBots needs to do what they can to resolve the issue, irrespective of the manufacturer's opinion. In the long run, they need to reconsider whether they want to do business with a manufacturer that apparently doesn't know the first thing about quality control.
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In the long run, I hope FIRST will reconsider doing business with a vendor that does not offer teams service, nor warranty refunds/repairs/replacements for DOA products. My last correspondence with Banebots has gone unanswered since Feb 17th.