[team222badbrad]

I shipped two of the four defective ones received back to BaneBots. We are awaiting the replacements. Once we get them we will let you know the prognosis.

Let's hope the these motors can at minimum spin...

I'd say it's pretty bad when you get a motor that can't even spin. I wouldn't doubt it was caused by poor packaging as our four 775's were shipped in a USPS small flat rate box.

Also we have noticed over the years that BaneBots enjoys "throwing" components in small flate rate Priority mail boxes. If I recall they shipped our planetary gearboxes last year like this with no padding and the box was bulging because they barely fit.

Poor quality control, long lead times (at least for us last year), and poor packaging. I don't blame anyone who has or is considering not using BaneBots as a robot part supplier. The same applies in the real world.