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Re: Banebots RS-775 Case Short
We are a bit confused by the constant stream of BaneBots bashing on this forum. We understand that some people have concerns with the RS-775 so let me give a bit from our perspective.
We sold the RS-775 18V motor for 3 years prior to introducing it to FIRST last year with no problems and believed it to be a robust and reliable product. As a result of experiences by FIRST teams last year, we have been testing every RS-775 prior to shipping. We have had conversations with only one customer concerning manufacturing defects with an RS-775 purchased this year and replacements were sent out the same day.
Given the number of RS-775 motors shipped since implementing the 100% testing practice and the very low reported number of problems we believed our testing adequate. It should be noted that no attempt is made to fix any motor that fails testing - failures are removed from product inventory and isolated where they can not be accidentally mixed in with tested product. It would appear from posts in this thread that we may need to review parts of this process. We would ask for a bit of help from teams that have made posts about recent failures with RS-775s. We are particularly interested in posts by the following teams:
Team 1114 (post 224)
Team 1323 (post 231)
as both reported 100% failure on motors recently received and we have had no contact from them. Can someone from each of these two teams please post or send us your order number for the order you received these in and a detailed description of how you conducted your tests. Your order number will let us track to a particular lot of motors and your testing procedure may help us to enhance ours. We thank you in advance for your prompt response to this request.
As for some of the other stuff in this thread and on this forum in general, I'm not sure what to think. At a minimum it makes me question our continued support of FIRST. I'd ask that folks step back and read some of what is being posted from an objective view point and consider what kind of impression it leaves not only on BaneBots but on this forum and FIRST.
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