Quote:
Originally Posted by banebots
We are a bit confused by the constant stream of BaneBots bashing on this forum.
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I'm not one of the teams you asked about but I am from a team who had a very negative experience with your company last year.
Last year I was the lead mentor on a team. Now, we didn't have many design resources and our work was slow, we didn't figure out what sort of transmission we needed for our arm until around week 3. We placed an order for the ones for our arm as well as the ones for our roller claw. We waited, and when we found out that the parts likely wouldn't be arriving until after the end of build season we were forced to make drastic changes.
Now, I understand that supply issues happen. But I would have expected that Banebots, as a supplier to FIRST for many years, would have been able to predict demand better than they appeared to. When nearly half the motors in our kit are from your product line and you make the easiest to interface gearboxes it is pretty safe to assume that many teams will be ordering from you.
And ultimately none of this really matters because it isn't you who has to tell a student that we can't build their design because the parts took 2/3 of our build season to ship. That's why I have a sour taste in my mouth for Banebots. I think they make competitive products at a fair price. I plan on using them in some of my projects. But I cannot count on them to ship in a reasonable time frame because they lost my trust.
I hope this explains to you my negative experience, if it doesn't I would be more than willing to talk with you in private about it. I hope that next year at this time we are all praising BB because I really do think they make some good products.