Quote:
Originally Posted by Alex Chambers
i don't think our cable or our connection is the problem, we are using a db9 adapter cable just like the one that we run the can off of and it successfully worked on some of our jags. We are also plugging it into the right slot and have the terminator plug on the other end.
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We've had a pretty bad experience with out of box failures (and boy, were the RMA techs surprised) - if plugging straight into the Jag doesn't work (after trying recover, etc), your best option would be to RMA asap.