Quote:
Originally Posted by jason701802
Has anyone received any 775s recently who can comment on the condition in which the motors arrived?
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Team 3135 placed initial order for a pair of CIM-U-lator=>775 gearboxes recently (on Feb 1st)), along with a total of four 775 motors. Because of the internal shorting problem, we wanted to have spares.
Expecting at worst maybe one in four to test bad, our order arrived today with THREE SHORTED MOTORS (zero ohms) out of four. We are bailing out on using the 775 motors for ANYTHING EVER AGAIN. I hope we can get a replacement pair of DUAL 550 CIM-U-lator gearboxes shipped ASAP. Banebots may be testing these 775 motors, but if so, USPS is killing them in transit. Packing was adequate but not very good considering the known issues. The motors should have been rolled up with multi layer bubble pack surrounding them, and they were not.
FOLLOW-UP - GOOD NEWS
Banebots agreed to send us by overnight ship two back plates that would let us convert the CIM-U-llator gearboxes over from RS775 to RS550 (single or dual). Right now it's only for lack of the big gears and output shafts that is slowing down CIM-U-lator deliveries, but the aluminum plates are in stock. So, this lets us use dual 550 motors instead of 775s.
So, they sold us the two back plates for the price of one complete CIM-U-lator, and 3 extra mounting kits were also included.
BTW, for those waiting for 550 CIM-U-lators to ship, they would not move us to the head of the queue to swap a single 550 CIM-ulator gearbox for our one unusable 775 gearbox simply because of the three shorted 775 motors, even though we offered to overnight return the one of the 775 CIM-U-lator to get a 550 replacement. They understood that we no longer trusted using 775 motors, even free replacements, so, instead they proposed getting us the 550 backplates .
With this compromise, we are happy and feel taken care of by Banbots.
-Dick Ledford