Quote:
Originally Posted by tomwinget
Thanks a lot for the suggestions.
I have called FIRST, however my schedule makes it difficult to actually call them at 8:31 EST.
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<sigh> You are making a joke, right? You do realize that my suggestion of the 8:31 EST time frame was to allow Operations to put down their cup of coffee before picking up the phone.
They will answer phones 8:30-5pm EST, M-F.
This really isn't about your schedule anymore. You need to be thinking a little broader.
Best wishes for continued effective problem-solving this season. We are just trying to help you.
I would suggest that you also contact your Regional Director at this point. You can find out how to reach this person by doing some searching here:
http://www.usfirst.org/regional-contacts