Quote:
Originally Posted by Peter Matteson
Jane,
I think the issue is that many of the members of these boards do Root Cause Corrective Action (RCCA) in our everyday jobs. This is large base of expertise that could hel;p out including mentors who work for suppliers that make the components in question. I know I would feel better if they solicited peer review of their plan because there a lot of people who think they know how to properly do this type of work but don't really go in depth on it, or understand how to apply the ACE/Six Sigma processes.
I agree that they should not do this in a bubble, I'm just not sure that FIRST has demonstrated they have the most capable people involved in the process, and if they had asked for support many of us could have aided in the preliminary fault tree or other preliminary trouble shooting to set up the test plan. I hope that representatives from NI and CISCO were at least consulted for formulating the test plan.
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FIRST didn't send out an e-mail blast asking for help, true... but they contacted those they needed to with the appropriate expertise to look into the issue. Rather than get a large number of people offering advice on how to proceed, it's important to get the
right people in on the project offering advice. As a community of team members and mentors, we're being represented by those going for the Einstein testing. If they need an expert on the cRio, they'll contact engineers at NI directly, and that's a communication we won't be a part of. Likewise for all of the other aspects of the control system.
You know how the FIRST community is... if they asked us as a broad community for help, they would end up spending more time reading, organizing, and replying to our "help" than they would actually addressing the problem. Too many cooks in the kitchen, as the saying goes.
When I'm debugging a problem in our production environment (which is part of my job), I don't get our entire development team into a room to look at it. I perform initial triage, then pull in experts with specific knowledge that is directly applicable to the issue at hand. More people would only add confusion, delays, and arguments about the best way to tackle the issue.