The issue is most likely one of security. There is documentation on the wpi site as to how to make the Axis send images anonymously which is NOT a default setting. So instead, we updated the Axis module in RR (which you will have to redownload if you already have it) and enter in your username and password and it should connect. You need the username/password to change contrast, saturation, etc. so its worth finding out what that is.
http://wpilib.screenstepslive.com/s/...manual-id=8559
STeven.