Thread: VEX Pro vs. AM Bearings
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Unread 18-01-2013, 11:51
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Paul Copioli Paul Copioli is offline
President, VEX Robotics, Inc.
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Re: VEX Pro vs. AM Bearings
Quote:
Originally Posted by jsasaki View Post
Thanks for the reply Paul. Definitely will contact VEX asap. I just want to clear up with you that the VEX Pro bearings were in fact not concentric as you can see in this video at 0:27. I'm just hoping it was a small batch error but no matter what setup the bearings are in, it just wont work.
Yep, that is not normal. Call customer support today and give them your order number. We will send you new ones immediately ... After we inspect our inventory. When you get the new bearings there will be a shipping label, please ship the product back to us with the ram number we provide.

Paul
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In full disclosure I am the President of VEX Robotics, a division of Innovation First International.
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