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Unread 08-02-2013, 11:24
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R.C. R.C. is offline
2017... Oooh Kill em, Swerve!
AKA: Owner, WestCoast Products
FRC #1323 (MadTown Robotics)
Team Role: Engineer
 
Join Date: Feb 2008
Rookie Year: 2006
Location: Madera, CA
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Re: Question: West Coast Products Dual-Speed Transmission availability

Quote:
Originally Posted by DampRobot View Post
They're not publiclly available to my knowledge, and probably won't be soon. Our set of four just got a FedEx tracking number today, and there have been huge delays in production largely beyond RC's control. I'm really excited about the quality of the product, but considering it's week 5, we're getting very worried.

If you haven't decided what transmission to use yet, I'm not really sure what you're thinking. Contacting RC is the best way to get info about WCP.
Hey Guys,

We didn't publicly launch the product on our website due to the fact we wanted to make sure we could cover all pre orders. We've had issues with suppliers sending us incorrect parts that weren't usable or were just utter garbage. There were times during week 1-3 where we were just going to send out whatever and hope it worked, but decided against it.

I deeply apologize for the inconvenience and waste of time. Regardless of it being a supplier issue or a demand issue (We had a certain # in mind of gearboxes and outsold by 4-5x), it is our fault and we will be doing our level best to get parts out to teams. Most teams will be getting a set of 2 gearboxes by the end of this weekend, then another set by next week.

We will have all pre orders shipped out the latest by monday/tuesday of next week overnight to each time that has ordered.

Please email me here for further questions.

Sincerely,

-RC
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R.C.
Owner, WestCoast Products || Twitter
MadTown Robotics Team 1323
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