[bob.wolff68]

Thanks for the additional details - a few more questions...

Is it true that the imaging tool sees the crio and then the team has told it to 'format'? And after telling it to format, it gets stuck at 'crio rebooting' ?

If the team is able to turn off the crio, turn it back on, wait 2 minutes, then run the imaging tool, I would be interested to see a screen shot of the imaging tool at this stage to see what the device looks like from the imaging tool standpoint.

Also, have you ever had success in booting this crio or deploying code to it? If so, what changed to make it no longer able to deploy code to it?

I'll send you a friend request on skype and see what I can do.

**OTHERS** I'd appreciate other mentor/experience here as I'm starting to think that there may be a safe-mode-reformat required here and I'm not certain how to do that if this is a 4-port crio without a 'safe' dip-switch.

Thanks,
Bob Wolff