[Greg McKaskle]

If you are in the shop in the afternoon you can use phone support to NI technical support. You need to disable wireless and firewalls before imaging, and an earlier tool would have the side-effect of leaving a second IP setting on your wired network interface card, and that would confuse things as well. You find this in the Advanced button of the IPv4 properties.

If you need to put a 4 slot into safe mode, I believe you hold the reset button for a little over 10 seconds during power up.

Greg McKaskle