[Paul Copioli]

All,

This has been brought to our attention, but we have taken apart several motors here in our inventory and have not found any of the problems you are describing. The best way we can help solve this issue is for you to work with our customer service department to send us your bad motors so we can investigate. We will send you out replacement motors immediately as long as you agree to send back your bad motors within one week.

Moving the wires to change RPMs, based on the construction method of this motor is highly unlikely to me so there must be something else. Please know that the construction method of the BAG motor internals is exactly the same as the CIM motor with smaller parts. The leads are mechanically isolated from the electrical connection to the brushes.

The most likely scenario is that the brushes are hanging up on the commutators, but we can only solve it if we get some motors back. We have plenty in stock and can ship you replacements same day.

EDIT: UPDATE - We are pulling all of the BAG motors from inventory and 100% inspecting for the lost commutator issue. I will send updates as we figure out the % of motors with this issue.


Paul