[DonRotolo]

To reinforce the customer service of CTRE and Mike Copioli, we had a Talon fault out-of-box a week ago, and I have the replacement here in my hands already, even though I told him to "take his time" since this was a spare.

(On a related note: Also bought a Battery Beak from AM - wow, this thing is way cool!)

It is really refreshing for a company to completely understand the FRC build season and its constraints, and ramp up their service to make life less stressful.

Unlike DigiKey, which has yet to tell me what they are going to do about the 2 faulty Grayhill encoders I RMA'd to them. And I've been their customer for 30 years.