|
Re: Router not Working
Re proof of purchase for defective router:
After two long phone sessions with tech support we called DLink again but this time Customer Service (NOT tech support). Anyway after yet another session w/ TS (and explaining who we are, what we are about, and why we don't have a PofP) Customer Service graciously agreed to replace our router without PofP as a "one time courtesy replacement".
So, if you are willing to spend yet more time on the phone you may be able to obtain a replacement from DLink. Be sure they know you MUST HAVE rev. B1. Also bear in mind that time may be tight. Last time I looked Andymark had Rev. B1 in stock (watch out for the Rev A on their website).
Good luck.
|