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close all open applications, including those in the system tray. If it's windows 95/98/ME, press control, alt, delete, and end every task except Explorer and Systray. If XP hit control, alt, delete, hit the applications tab, and end all tasks there. If using ME or XP, also disable the System Restore feature, by right clicking my computer, clicking properties, hitting the system restore tab, and turning off for all drives. If all else fails, restart the computer in safe mode, and run scandisk/defrag from there.
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